Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
daddych33fs
New Member

my checking acc. was initially approved and once i had sent my 1st invoice and it was paid by client , before it got deposited my ch. account got suspended ? any ideas?

i sent an invoice for $300 and it was paid by my client except that my QB checking got suspended so i'm clueless as to where the funds are gonna go.

1 Comment 1
ZackE
Moderator

my checking acc. was initially approved and once i had sent my 1st invoice and it was paid by client , before it got deposited my ch. account got suspended ? any ideas?

Thanks for reaching out to the Community, daddych33fs.

 

If your QuickBooks Checking account was suspended, you should've received an email explaining what's occurring. In the event you don't see an email from Intuit about it, I'd initially recommend checking your spam or junk folder.

 

If you don't find an email about the account suspension, you can get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and discuss what's going on with the account and funds.

 

They can be reached while you're signed in.

 

Here's how:
 

  1. Use the (?) Help icon.
  2. Open your Assistant or Search tab.
  3. If you opened Assistant, in the Type or ask something field, enter your question or topic. In the event you accessed the Search tab, use your Search questions, keywords, or topics field to enter a question or topic you need help with.
  4. From the Assistant tab, enter "Talk to an expert". On your Search tab, select Contact Us.

 

Be sure to review their support hours so you'll know when agents are available.

 

If there's any additional questions, I'm just a post away. Have a wonderful Tuesday!

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us