Hi there, @Stephen84.
I hope all is well. You can create an invoice, email it to your client, and accept their payment. This will allow you to have a record of the invoices you sent in QuickBooks and show your clients past due amount. The steps below will show you how:
- Go to the + New menu and select Invoice.
- Choose a Customer and make sure their email address is listed in the Email field.
- (optional) Check the Online payment options you want to use through QuickBooks Payments.
- Fill in the Product/Service and verify that the amount is correct.
- Press Save and send, then preview your customer's invoice email.
You can also view your list of Invoices by going to the Invoicing tab and pushing Invoices. This is where you can click in the Status column and see if the Invoice has been sent, viewed, paid, and deposited. Now you can see if your customer has received the email and paid you. This article about sending online Invoices might be helpful as well.
Feel free to drop a line below if you have any other questions. Take care.
