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Stevotary
Level 1

One sales order with multiple line items that ship and invoice at different dates

What's the best way to invoice a customer when there are multiple line items that ship and invoice on different dates?

 

Some of my orders have line items that are stock and ship/invoice right away net 30. The items that have leadtimes ship/invoice at later date. An accepted estimate that is an order seems to only be able to have one inv associated with it in QB Online. How are others accommodating this? I can't be the only one having this problem. It's even more confusing when one line item has some ship from stock and leadtimes on others to invoice later. 

 

I do work arounds, but it is not efficient. I send first invoice and have the qty of line item shipped while zeroing out qty's of not shipped and send INV example INV 1489 to send to customer. Then when another line item ships I'll have that qty in there, zero out the other non-shipped/previously shipped and update the INV number to example INV 1289-2 (-2 being second invoice for order) and set new ship and due dates. I will continue to do this until order is complete with ex: -3, -4, -5 etc. This causes me to lose track of previous inv on time payment tracking and is cumbersome keeping track of what has invoice and what has not. 

1 Comment 1
RoseJillB
QuickBooks Team

One sales order with multiple line items that ship and invoice at different dates

I appreciate you for posting here in the Community, @Stevotary.

 

The information you entered is a great help in understanding your concern better. It also helped me develop an appropriate resolution to the scenario you gave. Nonetheless, I want to lay out my answer to assist you in entering these transactions seamlessly in QuickBooks Online (QBO).

 

First, I want to share that we cannot create one invoice with different terms. You'll like to sort your invoices according to sending them together. Also, since you mentioned that every item has other invoiced dates, you can customize your template and enables the Service Date column. That way, you can assign dates to it quickly.

 

Moreover, I recommend creating progress invoicing for this event. This way, you can enter multiple line items and assign a service date to know when this will be invoiced to your customer. Progress invoicing will let you split your estimate as much as you need, which can be convenient for you, who ships invoices on different dates.

 

To elaborate further, when you utilize the progress invoicing feature, you can select the specific invoices you want to send on that Date. Likewise, on the next Date. To do that, you can start by turning on this feature:

 

  1. Go to the Gear icon and select Account and settings.
  2. Proceed to the Sales tab. Then, select Edit in the Progress Invoicing.
  3. Once done, turn on the Create multiple partial invoices from a single estimate.
  4. Select Update from the Update your invoice template? Window.
  5. Click Save and Done.

 

Afterward, follow the next steps outlined in this article to proceed. The efforts to Create a progress invoice template down to tracking your progress invoices are here: Set up and send progress invoices in QuickBooks Online.

 

Furthermore, here's how you can customize your invoice template when adding the service date column:

 

  1. Click the Gear icon and select Custom form style under Your Company.
  2. If you want to use the standard template, proceed to the Action column and click Edit. Otherwise, press the New Style button to create a new one.
  3. Go to the Content tab and click the middle part of the template design.
  4. Mark checked the Date to be visible on the form. Then, click Done.

 

However, if you have suggestions on how to enter this type of transaction, you'll want to submit Feedback direct to our product development team. This way, they can get notified of the features that business owners need. To do so, go to the Gear icon and select Feedback.

 

Browse this article to be more knowledgeable when receiving and recording payments in QuickBooks Online.

 

Feel free to add a comment if you have more questions about invoices. The Community will surely assist you. Have a good one!

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