Partial Payments with GoPayment

It's great seeing you here in the Community, CSharpe1. 

I'd be glad to assist you in accepting partial payments via the QuickBooks GoPayments card reader and app.

When receiving partial payments, you'll need to enter these manually in your QuickBooks Online account. You can use the Receive payment feature to accept partial payments using the card reader. 

To do that:

1. Go to the +New button, and select Receive payment.
2. Select the name of the customer from the Customer dropdown.
3. On the Outstanding Transactions section, select an open invoice to apply for the payment. To take a partial payment, change what's in the Payment field.
4. From the Payment method, select Swipe Card.
5. Enter the partial amount paid in the Amount received field or Payment box.
6. Enter the Reference no. and Memo if needed.
7. Once done, select Save and close. 

You'll want to visit this article to learn more about accepting electronic customer payments for online and in-person sales: Take and process payments in QuickBooks Online with QuickBooks Payments.

Moreover, you can check out this reference to know when QuickBooks deposits customer payments into your bank: Find out when QuickBooks Payments deposits customer payments.

We're looking forward to assisting you further if you have additional questions about handling payments in QBO. Have a good one!

Thank you for the quick reply! My question is specifically related to accepting partial payments via the GoPayment app for iPad. I am trying to confirm if this is possible as we've been unable to make this work. 

Hey there, @CSharpe1. Thanks for getting back to this thread.

The option to pay for invoices or take payments in advance depends on the GoPayment app you're using. 

If you're using the green one, follow these steps to payments for open invoices:

1. Open the GoPayment app.
2. Tap the Plus (+) and click Invoice payment.
3. Find the customer, or use the search field.
4. Select the existing invoice the customer is paying for.
5. Tap Charge and choose a payment method.

If you select Card reader, follow the steps based on the card type:

• Credit cards with EMV chips: Put the card in the slot with the chip facing downward. The magnetic strip should face the customer. Then tap Charge.
• Credit cards you swipe: Slide the card across the slot on the back of the reader. The magnetic strip should face the customer. Then tap Charge.
• Apple Pay, Google Pay, and Samsung Pay: If you have the All-in-one Bluetooth Card Reader, you can process mobile payments. Ask customers to tap their device in front of the reader. Then tap Charge.
• If you don't have a card reader, select Key in card and enter the info manually. Then tap Charge.

If you have the blue GoPayment app, follow the steps from this article instead: How to process payments in the blue GoPayment app.

The time it takes to get the money into your bank account depends on your product and payment plan. To know more about it, you can check out the Deposit Times for QuickBooks Payments.

If you have any other questions, feel free to post here anytime. Thank you and have a nice day. 

Hi ReymondO!

So when clicking Accept Payment in the Green app, there is no option to change the payment amount. Does this mean it's not an option for partial payments? 

Thank you!

Thank you so much!

You're very much welcome, @CSharpe1.
 

We're glad to hear that the resolution we provided was able to help you with your concern. It's always a pleasure to see our customers satisfied with the answers we provided.
 

Please don't hesitate to visit us again here in the Community if you need further help with the GoPayment app. We'd be more than happy to assist you further. Take care, and have a good one!