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Level 2

Passing Credit Card Processing Fee to Customer on Invoice

I want to add the credit card processing fee to an invoice without being charged the processing fee for the base amount and the processing fee. I understand that Quickbooks Online doesn't currently offer this capability, but am wondering if it is in development? Or if it will be in the near future? More of our customers are choosing to pay via debit/credit card, and we will be forced to use different accounting software. I don't want to change because I like Quickbooks Online :)

3 Comments
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QuickBooks Team

Passing Credit Card Processing Fee to Customer on Invoice

I hope you're having a great day, @TCOW.

 

I'm happy QuickBooks Online (QBO) suits your business needs. As of now, we don't have a specific time frame as to when this feature will roll out. I recommend checking our QuickBooks Blog page to learn what's new in QuickBooks Online (QBO).

 

In the meantime, you'll want to enter another line item in the invoice for the processing fee with a negative amount.

 

Additionally, here's a great article that you can check for reference. This link can guide you through the steps in personalizing your invoice: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

In case you have other questions or queries, you can always get back to me. I'm always here to help you. Keep safe!

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Level 13

Passing Credit Card Processing Fee to Customer on Invoice

@TCOW 

As another option, ask your customers to utilize MP as the payment service. Stretch their cash flow by creating up to a 45-day float by paying bills via a credit card, even if the vendor doesn’t accept credit cards.
Vendors get paid with a physical check or with electronic bank transfers.

https:// melio.grsm.io/quickbooks

 

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Level 15

Passing Credit Card Processing Fee to Customer on Invoice

@TCOW 

 

First thing is to check your state laws, there are some states where surcharging for using a CC is illegal.

 

For those states that are ok with it, there is still a problem. You are required to put a notice on the store, the check out pages, and on the receipt it must specify the surcharge item and amount, that you surcharge for using a CC and how much, the law says a % is not legal. In addition to that, you are not allowed to surcharge when a debit or prepaid card is used at all. So if you are taking payments on line I don't see how you can know whether or not a card is a prepaid or debit card in advance.

 

You would have to create a service type item called surcharge and include it on the invoice for the customer, that would mean you know in advance they will use a CC, and not a debit or prepaid card

 

Best option is just raise your prices slightly, or accept that a merchant charge is just a cost of doing business.

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