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Isabela
Level 1

Payment Link without an invoice

Here is a situation

My sales reps generate invoices, due on receipt, and send to customers to get payment and then we can proceed with their order. Sometimes these customers take weeks to pay.

Meanwhile, the amount of these invoices are showing on my overdue invoices report.

 

Is there a way to send a secure payment link to my custumer without having to generate an invoice?

The perfect way for us would be:

estimate> received payment> generate invoice/sales receipt.

 

We do this way when we take the payment direct with the customers, but not when they do the payment by themselves online.

1 Comment 1
Rubielyn_J
QuickBooks Team

Payment Link without an invoice

Hello there, @Isabela.

 

I understand how convenient it is to have a secure payment link sent to your customer without generating an invoice. However, this option isn't available in QuickBooks. 

 

The QuickBooks payment workflow starts with estimates, invoices, and sending them to get the payments from clients. I suggest, let your customer transfer payment through the bank. After, record it either as a retainer or a credit memo.

 

You may want to understand better how to manage invoices in QuickBooks Online. Feel free to check this article for the details: Create invoices in QuickBooks Online.

 

Also, I've added this article on how to receive and categorize invoice payments in QuickBooks Online: Record invoice payments in QuickBooks Online.

 

Let me know if you have other concerns. I'm here to help you. Have a blessed day.

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