Thanks for reaching out to the Community, Barry. I'm here to help you resolve the Pay Online button so you can effortlessly manage consumer payments.
Since you're using a parallel machine, consider checking your internet restrictions. This can be the reason why you're unable to use the Payment link feature in QBDT.
To resolve this, you can contact IT personnel to set up and match your system/security requirement and allow QB and payments to work.
Here's how:
- Close QuickBooks.
- Download the most recent version (1.6.0.5) of the QuickBooks Tool Hub.
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.
You can check this article for detailed steps to set your Windows firewall and security settings in QBDT: Set up firewall and security settings for QuickBooks Desktop.
Furthermore, you can refer to this article to change your internet connection settings so QuickBooks Payments works properly: Fix internet connection problems in QuickBooks Payments.
In addition, visit this article to learn how to record paid invoices in QBDT: Record an invoice payment.
Comment on the post if you still have concerns about your QuickBooks Payments in QBDT. I'm always here to help you.
