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KristiG7
Level 1

Payment processing fee discount

Hello! Has anyone been able to successfully navigate getting the 40% payment processing fee discount that the Intuit website refers to? 

2 Comments 2
ReymondO
QuickBooks Team

Payment processing fee discount

Hey there, @KristiG7. Thanks for sharing your concern in QuickBooks Community.

 

Let me route you to the appropriate support team that can assist you in verifying your discount inquiry related to QuickBooks Payments.

 

Before we proceed, could you kindly share me with the website where you came across the information about the 40% payment processing fee discount? This detail will enable us to verify the information on our end and provide you with the accurate response to address your concern.

 

To ensure accuracy, I recommend reaching out to our Merchant Services Team. They are well-equipped to address your queries about payment processing fee discounts and guide you through the necessary steps.

 

You can contact them via QuickBooks Online using the following steps:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) icon.
  3. Click or type Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Ask the community to get help from businesses like yours.
    • Start a chat with a support expert.

 

Alternatively, you can connect with them through the QuickBooks Payments section, accessible via this link: Contact Payments or Point of Sale Support.

 

Please keep in mind that fees may be subject to change. For the most current processing fee rates and pricing, I recommend visiting our QuickBooks Payments website.

 

Should you have any further inquiries concerning QuickBooks Payments, feel free to revisit this thread. I'll keep an eye out for your response. Enjoy your wonderful day!

KristiG7
Level 1

Payment processing fee discount

It is mentioned on your website on the payment processing page in the FAQs. Here is the language:

Your credit card processing rate (usually per transaction) is the price you pay that covers transaction processing and sending your payments to your account. You’ll often pay a combined rate based on a percentage of the sale, plus a flat fee. This rate may bundle the fees of your merchant service provider, processor, issuing bank, and card association. Your interchange fee is fixed, but you can try to negotiate for lower communication and processing fees to reduce your rate. For example, QuickBooks offers a 40% transaction discount to merchants who process more than $7,500 a month.

 

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