Payment's matching bank transactions problem/bug

Hi junkremoval.dj,

I appreciate your effort to try a workaround. However, everything should sync automatically with QuickBooks Payments transactions. That's why you were ask to set these three accounts during setup:

• Deposit to Bank Account: The bank account you use to record the deposits and fees.
• Fees Expense Account: The expense account for fee transactions.
• Payment Memo: The memo text that QuickBooks adds to the deposit transaction.

Usually, when your customer pays, the invoice is marked as paid. Then, when the payment (minus the fee) is transferred to your bank, a corresponding deposit transaction is automatically created in your selected bank register. The downloaded payment should autofind the autocreated deposit as a matching entry, not the invoice.

Please allow 2-3 business to pass before touching the merchant trnasactions.

You can always go back to this thread if you have other questions in mind.

Hello thanks for the quick response!

So im assuming you're referring to when a customer pays the invoice via QB. But what I am referring to is when a customer pays via stripe, venmo, or cashapp. Point being that it is off of QB and I then have to match everything up and resolve the remaining balance by putting it in as -$ (credit card fees).

I kind of have the same thing when my clients pay with eChecks. I record the payment to Undeposited Funds when I receive the payment. When the funds are added to my account, it's for the amount less any fees I'm charged for processing. So a $300 payment to Undeposited Funds shows up at the bank as $296.00, or whatever. 

I have to match those deposits up with when they are paid and I record the deposit on the date it hits the bank by going to New > Bank Deposit. Select the $300 payment that is sitting there, and then add a line item at the bottom for 'Bank Charges and Fees' for -$4.00, totaling a $296.00 bank deposit.

Everything then syncs up for me and I'm able to see how much money I'm paying each month in Bank Charges. Hope this helps.

I'm assuming you're using the resolve feature when matching the payment? 

If so, the reason this won't work for me is because the matching feature (if payment is $7-$8 more than the bank transaction) won't allow me to see the payment corresponding.