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Best answer December 01, 2022
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I'd be happy to assist you in recording customer payments with a percentage deduction in QuickBooks Online, PinkyK.
We can record the percentage deduction when depositing the invoice payment without having to create a credit memo in QuickBooks Online. This allows us to add the expenses account, where we can allocate the deduction.
As an initial step, let's record the invoice payment in full amount. See the sample steps below:
- Click + New in the left panel and choose Receive payment.
- Choose a customer.
- Select the invoice.
- Hit Save and close.
Once done, we can manually record the deduction when creating a bank deposit and enter the value in a negative amount. Here's how:
- Click + New in the left panel and choose Bank Deposits.
- Select the invoice payment.
- In the Add funds to this deposit field, choose the relevant expense account.
- Enter a negative amount, under Amount.
- Hit Save and close.
If you want to reconcile the account, refer to this article: Reconcile an account in QuickBooks Online. This will walk us through the steps of manually reconciling an account that is not linked to online banking.
Loop me in if you still need help with recording invoice payments or have follow-up questions about QuickBooks. I'll be around to help, PinkyK.
I'd be happy to assist you in recording customer payments with a percentage deduction in QuickBooks Online, PinkyK.
We can record the percentage deduction when depositing the invoice payment without having to create a credit memo in QuickBooks Online. This allows us to add the expenses account, where we can allocate the deduction.
As an initial step, let's record the invoice payment in full amount. See the sample steps below:
- Click + New in the left panel and choose Receive payment.
- Choose a customer.
- Select the invoice.
- Hit Save and close.
Once done, we can manually record the deduction when creating a bank deposit and enter the value in a negative amount. Here's how:
- Click + New in the left panel and choose Bank Deposits.
- Select the invoice payment.
- In the Add funds to this deposit field, choose the relevant expense account.
- Enter a negative amount, under Amount.
- Hit Save and close.
If you want to reconcile the account, refer to this article: Reconcile an account in QuickBooks Online. This will walk us through the steps of manually reconciling an account that is not linked to online banking.
Loop me in if you still need help with recording invoice payments or have follow-up questions about QuickBooks. I'll be around to help, PinkyK.
