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Buy nowI have used QB for a previous business and was quite satisfied. However, for a new business, I have tried QB online and am quite disappointed. My business is very simple - a sole proprietor which will generate perhaps 200 invoices annually and post perhaps twice that number of bills annually. Because of the simplicity I can do these activities manually. Yet QB stumbles badly when trying to handle simplicity. I simply wish to enter a bill that is incurred on a certain day and then make a payment at a later date. QB Online does not allow this - instead all I get is the upsell to a version which I simply do not need! And forget about entering reimbursable expenses. Not even QB's on customer support desk can offer any help.
Is there something I am missing or is QB online really that poor a program?
Thanks for posting here in the Community space,
I understand how you feel, and I'm here to assist you so that we can meet your business needs once more.
QuickBooks Online is more user-friendly, has more automation, better invoicing, and is easier to navigate. It appears that you are subscribed to QuickBooks Online Simple Start, which is why you're unable to create a bill. This type of transaction is available in QuickBooks Online Essentials, Plus, and Advanced.
If you want to take advance of this feature, I recommend upgrading your subscription to a higher version that has this capability. Otherwise, you may want to create checks or expenses after you've paid your vendor since Simple Start doesn't have the option to create a bill.
Here's how to create a check or expense:
On the other hand, enter a billable expense for an expense incurred on your customer's behalf while performing work for them. However, this feature is in Plus and Advanced subscriptions only. Refer to this article for a complete guide: Enter billable expenses.
I've also included this resource in case you want to track business expenses paid with personal funds: Pay for business expenses with personal funds.
Let me know if you need anything else, I'll be around to help you.
That QB Online does not offer an ability to simply record that a bill has been received??? And you call this an accounting package? – this is ludicrous!! It’s as if someone buys a new BMW only to open the hood and see that there is no engine! Recording a bill is the most core function of any accounting package – AND CERTAINLY SHOULD NOT REQUIRE AN OPTIONAL UPGRADE - and least I remind you that you charge a $360 annual fee to get the “simple start” solution - WHAT A JOKE! Moreover, your proposed solution to reimbursed expenses only reflects increases to equity -
You should be ashamed of yourself – all you are doing is trying to upsell – I am disgusted with your bait and switch tactics – and will be sure to spread the word loud and clear.
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