QB Credit Card Processing How to Pay Over the Amount

Good evening, @RVWD. 

It's great to see you back in the Community. Let me share some insight into your question about how to let your customer pay over the amount and setting up recurring payments. 

At this time, paying over the amount isn't possible. You can always send our Product Developers some feedback about this so they can consider this as a feature in the near future. 

Also, it's a very simple and easy route to take when setting up recurring payments (Autopay). Here are the three steps you need to take in order to get everything squared away: 

1. Set up recurring invoice(s).
2. Help your customers set up Autopay.
3. Check the Autopay status of your customer.

More details are listed in the guide to provide you with the instructions on how to do these actions successfully: Set up Autopay for recurring invoices in QuickBooks Online. 

Feel free to ask me any other questions or concerns. I'm always here to lend a helping hand. Have a wonderful week ahead! 

I am on Desktop, so the online instructions to set up recurring payments doesn't work for me.  

Regarding credit card payments over the amount, is there a way to set up a portal where they can pay any amount they want toward there account, maybe not linked to an invoice?  

Also is there a way to leave feedback for Merchant Services?  Since that seems to be where the limitation is?

Hi there, RVWD,

We're always looking for suggestions to make our products better.

You can submit that awesome feedback from your Merchant account. There is a Feedback link on the upper right-hand side of the home page, just above your payments account number. Click the link and a window opens to allow you to submit feedback. 

I also encourage you to review some of our commonly asked payment questions through this article: QuickBooks Payments FAQ. Visit our QuickBooks Payments page for more insights about managing your customer payments on your account.

You can get back to me anytime you have additional questions about Merchant Services. Take care