QB2020 Desktop for Mac apply bill credits to bill payments

I appreciate you for posting here, Tamm_Kent.

I can see how inconvenient it is to encounter issues while working on your file.

I'm here to isolate what causes the issues when applying vendor credit and printing checks.

Let's start with printing checks. Can you share more details about it? Is it printing incorrectly? I want to ensure that I'll be providing the correct solution.

In the meantime, you can check this article that has some troubleshooting to fix printing issues: Troubleshoot printing in QuickBooks Desktop for Mac.

As for linking the credits, let's run the Transaction List by Customer report and customize it to show which bills the credits are being applied to. Let me guide you how:

1. Click the Reports tab.
2. Under Customers & Receivables and choose Transaction List by Customer.
3. Click the Customize Report button.
4. Go to the Filters tab.
5. In the filter box, select Transaction Type.
6. On the Transaction Type field, choose Credit Memo.
7. Click OK.

I've also added this reference as your guide when printing checks and applying for credits:

• Print Checks
• Apply for credits

Keep me posted when my help is needed. I'll be around to guide you.

Adrian_A,

I'm not talking about "customers".  I am talking about paying a "vendor" with debits (bills) and credits (bill credit) from a statement the vendor sends to us.  When selecting what I want to pay in the pay bills, I'm selecting debits and credits.  Doesn't have anything to do with customers.

Then when you print the check stub, the check stub does not list what I see in the pay bill screen.  It prints whatever it wants.  I need the debits and credits listed on the check stub as line items to match what I see in the pay bill screen.  Because if you don't have each bill listed, the vendor calls me up and says, what the heck are you paying.  Please call me if I'm not explaining it correctly.

I've attached a copy of what I'm talking about.

Thank you,

Tammy Kent

Hi there, @Tamm_Kent. 

Thanks for getting back to us and providing some screenshots for clarification. 

Let me share some insights about the information that you can see on your check stub.

QuickBooks uses a pre-printed check template every time you pay the vendor. That's the reason why you're not seeing the debits and credits listed as a line item.

As a workaround, you can take a screenshot of the bill and send it to the vendor, which is the associated bill that the customer will be paying.

You can also read this article to learn more about paying bills in QBDT: Pay bills in QuickBooks Desktop.

In case you accidentally apply a credit to the wrong bill, you can check out this article that can guide you on how to handle the situation: Remove or unapply a credit from an invoice or bill.

Let me know if you have other questions managing your bills in QuickBooks. I’ll be around ready to help you anytime. Have a good one!

Remove or unapply a credit from an invoice or bill.

Let me know if you have other questions about managing your bills in QuickBooks. I’ll be around ready to help you anytime. Have a good one!

Well, most accountants will tell you that you need to have the credits and/or debits listed when paying on a check.  The system is not supposed to consolidate the entries-- that's just craziness.  Even when you print a bill payment stub, you get the same stuff printing out that is on the check stub-- so what is the benefit of having a bill payment stub.  You may want to research how the Windows Desktop version works because that system did just fine when printing debit/credits on a bill payment.  It definitely is a "programming" issue.  I am well aware the check stub is a "template"; however, maybe the "template" can be updated to reflect item-by-item listing instead of consolidation.  I was a program analysis (designed database input/output screens and tested new databases for clients) back in the day before Intuit was just starting up as a company-- this is how I know the field can be changed.

Please forward over to the technical programming side of Intuit and see if this is something that can be corrected on an update.  I also suggest (strongly), the Mac programmers take a look at the Windows desktop version.  It is disappointing that this Mac version is not up to par when comparing to Windows.  I wish, we had never switched from Windows Desktop to Mac.

Hello there, Tamm_Kent.

I understand how hard this is for you. Your feedback will help our product engineers determine the aspects you want the most and might be considered in a future update. To help us improve your experience in the program, please follow these steps:

1. Go to QuickBooks at the top menu bar.
2. Select Preferences.
3. From there, choose Feedback.
4. On the Preferences pane, select Feedback and enter your suggestions.

You'll want to browse a topic from the Help page if you need some guidance in finishing your other activities or answers to frequently asked issues: QuickBooks Desktop for Mac Help Articles.

We always want to hear your suggestions as we continue developing the product as best for your business. And also, you're always welcome to post in QuickBooks Community if you have any other concerns with Desktop for Mac, Tamm_Kent.