Quick books checking (green dot) NO customer support account headaches

salon297 · ‎September 08, 2023

hello everyone ,

we have quicks book checking from green dot bank.

since June 2023 we see a discrepancy in the beginning balance and ending balance with the credit $ minus debt $ the ending balance have a incorrect $.

same with July 2023 statement the beginning balance is different from june 2023 ending balance and the ending balance is off $ +credit $ and -debt $

and now same with the august 2023bank statement

i was on hold for 2 hour to be connect with a bank specialist. what is going on with quick books?

please someone help me to connect to the correct department to fix the greendot quickbook checking account statement .

please provide the phone no

MJoy_D · ‎September 08, 2023

Thank you for posting here in the Community, @salon297.

I've checked that you've posted the same question twice and my colleague has already added an answer. If you haven't been notified of the new response, check this link.

If you need further assistance, don't hesitate to leave a comment below. I'm always here to help.

salon297 · ‎September 11, 2023

QuickBooks have no support for this issue. i have called multiple time i end up getting transferred from one place to another with long hold times in between and end up disconnected by the agent.

GlinetteC · ‎September 11, 2023

Hi, salon297. I understand how frustrating it can be to be on hold and disconnected. Let me make it up to you by ensuring you'll get the support to address your issue promptly.

You can get the phone numbers of our QuickBooks Payment support team provided in the article. This should allow you to contact the support team and receive assistance regarding the discrepancy in your QuickBooks Checking account.

After resolving the incorrect balance, you can reconcile your account to guarantee accuracy and detect errors in the financial records.

We appreciate your patience as we're working on a resolution.

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Quick books checking (green dot) NO customer support account headaches