Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
If you search through the community, you will find a GOOD number of QB/ Intuit customers with the same complaint. Sadly, they are all having to figure it out on their own because QB/ Intuit refuses to help. I think you're right, about it being criminal. Something has got to give! Someone needs to stop this BS from happening to these businesses.
If you and your client get a chance, post reviews wherever you can. File a complaint with the BBB. Anything, just to get the word out and hopefully help other companies avoid using Merchant services through QB/ Intuit.
I wish you and your client(s) the best of luck.
Hello there, @CFO-Bob.
This is not the kind of impression we want you to feel and your customer. Please know that we have a way of internally submitting this complaint on your behalf and that we will make sure this reaches you.
Please let me know if you have other concern or questions. I'm always here to help.
Same here 0 help
Thank you for posting here in the Community space, @Mo8511. I want to ensure you get the help you need with your QuickBooks Merchant Services.
To be sure we're on the same page, I'd like to verify which part in QuickBooks Merchant you're having issues with. It would also be helpful if you could provide screenshots to give us a better understanding of the situation.
If you have the same issue with processing a customer's payment, I recommend contacting our Customer Care Support Team. They have equipped tools to check your account in a safe environment and be able to determine the root cause of this issue. This way, they can provide you with a possible resolution.
Here's how you can reach out to them:
Please contact them during their available hours so they can address your concerns promptly.
For future reference, read through this article: Find out when QuickBooks Payments deposit customer payments. It helps you learn more about the turnaround time to get customer payments in your bank account.
Feel free to click the Reply button if you have any other concerns or questions about QuickBooks payment. Assistance is just a post away. You have a good one.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here