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Buy nowI'm trying to transfer funds from my envelope to another account and it continues to give me an error message of "check my balance or try again."
You can't transfer money directly from the envelope to another account, @up-upsiding. As a workaround, you can transfer the funds first from the envelope to your checking account before moving them to the desired account.
Here’s how:
Also, please note that when transferring funds from an envelope, ensure you do not exceed its available balance.
After this, you can move your money from the checking account to another account.
For more information on how to withdraw money from your envelope, you can visit this article: Create envelopes to set your funds aside.
If you have any further questions, please feel free to leave a comment.
I was trying to move it from my envelope into my quickbooks checking account, but I got it to work online. However, it would not work in the app.
Hi, @up-upsiding. Thank you for getting back in the thread.
Since this works in the web browser, you can troubleshoot your QuickBooks Online mobile app to resolve this unexpected behavior.
Here's how:
For iOS:
For Android:
If the issue persists, you can uninstall and reinstall the app. This is to ensure the version you'll be using is updated.
In the meantime, you can continue moving your funds out of the envelope by logging in to your QuickBooks Online using a web browser.
If you have follow-up questions, don't hesitate to reply. I'm happy to help.
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