QuickBooks Checking Payments

We hear you, @Gigitarheel.

I understand how important to be updated on where our funds are after we deposit them into our QuickBooks (QB) Checking account. Allow me to share info about depositing from external banks and direct you to the best help possible.
 

On average, it takes about 3 business days to move money from an external bank account to QB Checking. Check out this article for more details: QuickBooks Checking FAQ.

To check your account deposit, I recommend contacting Merchant Live support. Their resources were equipped to pull up your account in a safe environment and check the progress of your deposit.

Here's how: 

1. Sign in to your QuickBooks Online company.
2. Click the Help (?) icon at the top right.
3. Select or type Contact Us.
4. Enter your concern, then select Let's talk.
5. Click Start a chat with a support expert.

If you're using QB Payments alone, click this link to connect with our live support:  Chat with us. 

Their live supports are available Monday to Friday, 6 AM to 6 PM PT.

To get answers to frequently asked questions about QB Checking, feel free to read this article: QuickBooks Checking FAQ.

For more queries about managing your QB Checking deposits, click the reply button below. I'll respond as soon as possible. Take care always.

Hello- you have the issue backwards.  I sent money from QuickBooks checking TO an outside bank.  Also, it has now been 10 banking days.  At this point, there appears to be a fraud happening.  QuickBooks and its merchant services have not properly released my money to me. 

I wish you didn't have to encounter the issue this long, @Gigitarheel. Allow me to point you in the right direction so you can receive the funds from QuickBooks Checking to your external bank account.

When transferring money out of your QuickBooks Checking, it takes between 3-5 business days on average. Since you're unable to receive them within the estimated funding time, it's best to check with our customer support team. I understand you've already reached out to them. However, you'll need to contact again so they can pull up your account securely and determine the root cause of the issue. They may also raise an investigation into this matter if necessary. 

Please refer to the following:

• Chat with us.
• You can also contact support via chat using the Merchant Service Center.

Additionally, refer to the Pay bills with your QuickBooks Checking account section in this article if you're interested in paying vendor bills directly from QuickBooks Checking: Use your QuickBooks Checking account.

Please don't hesitate to swing by whenever you need additional assistance with QuickBooks Checking. The Community is here to help. Take care, and have a good one.