Join Facebook settlement group or email this lawyer he’s working on a  filing that.

quickbook is the worst place to run payments.

How can I email you. This just happened to me. 

They are deleting email event when they delete if you have email notifications go on your email that's how you will find my email [removed] just email me there i get you the lawyer email or leave me your email as well.

Leave your email an i will send you the details 

Leave your email i wilk send you details

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I am trying to get help with the $649.00 subscription charge that is coming in April.  I do not use QB

on line service or any updates. I spent two hours today trying to get a lower cost for what I do and the young man wouldn't even try to help me he said the $649.00 or they freeze my quickbooks until I pay. This is what my little company is all about I go into my clients bank account with my ID and PW I print out their bank statements and credits cards.  Open their company in QB and balance statements give them a P&L and Balance sheet. There is not payroll involved. I back up with a usb drive. 

There has got to be something that has to change small company's like mine who has to work to supplement my small social security income. 

Hi there, @Vickki. 

Thank you for sharing your concerns regarding the subscription charge for QuickBooks Desktop (QB) and your specific business needs. I understand that you are looking for a more affordable solution and exploring options to accommodate your small company's requirements. I'm here to provide clarification. 

Please note that QuickBooks Desktop is indeed a subscription-based service, and the charges are typically set according to the subscription plan you choose. Auto-renewal is a standard practice for ensuring uninterrupted access to the software.

As an alternative, you may consider migrating to QuickBooks Online (QBO), which is a cloud-based accounting solution. QBO offers the advantage of accessibility from any device with internet access, providing flexibility for your work. It may be worth exploring whether QBO can meet your needs while potentially offering more cost-effective pricing options.

Regarding your upcoming subscription charges, I recommend reaching out to QuickBooks support directly. They will be able to provide you with more specific information about your account and assist you in exploring any available options or promotions that may help reduce your costs.

Here’s how:

1. Go to Help and click QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Provide a short explanation of your concern, then click Continue.
4. Sign in to your Intuit account, select Continue, then Continue with my account.
5. We'll email you a single-use code. Type in your code and click Continue.
6. Choose to chat with us or Have us call you.

I understand the importance of finding a solution that aligns with your small company's financial situation and the need to supplement your income. By contacting QuickBooks support, you can discuss your specific requirements and potentially find a more suitable solution.

Refer to this article for more information about managing your account and services with the Customer Account Maintenance Portal (CAMPs): Manage your QuickBooks Desktop subscriptions and services. 

Please let me know how it goes or if you have any other issues. I want to make sure everything is taken care of for you. I'll be here to help. Have a good one!

@Vickki 

You just need to open the company file and don't need to edit anything, correct?

Contact me in private and we have a workaround to consider.

Good Afternoon:

I would like to talk about this.  Please reach out to me at [email address removed].

Thanks,

Heidi [removed]

King [removed]

Is BV3345 a robot? I believe so because if they would have read my complaint they would know that I tried to fix this problem with their customer reprehensive for almost 2 hours and all they want to do is repeat over and over again $649.00 it was like talking to a brick wall. 

Class action lawsuit against QB's would be great I will need your email address and or name so I can check you out .

Thank You 

Great Idea, recording the calls I will start that as well. I also would like in on this. I'm almost 2 weeks in they have been holding 165K from me. I've been making Daily calls and getting Various answers. It is about impossible to stay in business this way.  Thanks a lot for tanking my business QuickBooks

@Vickki   I fail to see where BV3345 responded to you.  They are the one that started this thread.  

 Also, If you had read through this thread at all, you would have seen where there is a link to click that will take you to a FB page with information for an attorney that is wanting to help with a lawsuit.  

https://www.facebook.com/groups/1324101394966851/discussion/preview 

I’m going through the same thing. You’re not alone. 

I have same problem.  Want to know more about this lawsuit.  how do I contact?

Hello, unfortunately we have experienced this same issue with QB, we were literally almost put out of business because of them holding our money. [email address removed]

they removed your email address.

HTK DISPATCHING LLC

They remove all email addresses I guess.  It is super super insane that they can hold your money like this.  So many people have the same issue its WILD! Idk what to do.  It's not a large sum compared to yours but something has to be done.  I just don't know what to do.  Except post everywhere what is happening and be sure people are aware to not use the service which just sounds like a whole lot of complaining for no action.  This grip they have on my health and wealth is insane. 

I was lucky enough to have this happen right after I started my company. My client sent the first 5000 dollar payment and this account being canceled for a "business decision" stuff happened. I have 35000 in invoices that were about to be paid to me. So Im lucky that I only lost 5000. Ive called every day. And the operators are very kind. but they are kept in the dark. They get us calling them all day every day. One girl was super kind and told me, they have no access to why this is happening to people. She told me to have my client dispute the charges. Im still waiting to hear back from my client. But for people who have their entire net worth in that account, this is criminal. I thought quickbooks was a reputable company. Ive posted on quickbooks Facebook pages, and I've heard so many horror stories about the exact same thing happening. The support team every day I call them seems like they are empty inside and have no souls. they have no answers. I found an attorney who has a class action lawsuit he's about to file with almost 100 people. And quickbooks keeps doing this every day so Im sure it won't be long. They're erasing email addresses from these chats because they know they are guilty and don't want people to organize. But we are going to. A quick Facebook group search is enough. Join any quickbooks Facebook group and post your story, there will be so many people with the same story and they will connect you with the lawsuit. Don't give up hope. 

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send me an email and ill get you in touch with the lawyer

https://www.facebook.com/groups/1324101394966851/discussion/preview 

or contact me on insta at creatingshannon for lawsuit info. we have a lawyer

@Vickki 

I believe your complaint is not relevant to the specific case (i.e. holding funds) in this thread. You can use the trial version to access your clients' company files for good if needed.

[email address removed]