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lmcvan8
Level 1

Customer Payments

I have 2 businesses.  Customer sends in a check for $100 to pay his invoice to business A of $20 and business B of $80.  If I record it in business A, how do I take the remaining out of business A to receipt it into business B.

5 Comments 5
GlinetteC
Moderator

Customer Payments

Recording customer payments into two businesses is an easy process, lmcvan8.

 

You can create a deposit to record the $100 check. Here's how

 

  1. Go to the Banking menu and select Make Deposits.
  2. On the first line, choose the customer name in the Received From column.
  3. In the From Account column, choose Accounts Receivable. Then, enter $20 for the amount.
  4. On the second line, select Clearing Account and enter $80 for the amount.

 

Once done, proceed to the invoice and apply the $20 credit you created for Company A. Here's how:

 

  1. Go to the Customer menu and select Create Invoice.
  2. Click Find and enter the invoice date or amount to easily locate it.
  3. Click on Apply Credits.

 

Lastly, issue a payment to Company B, assign the Clearing Account, and receive the $80 payment.

 

Check this article for additional details: Transfer customer credit from one job to another in QuickBooks Desktop.

 

This process guarantees financial records are accurate.

 

In addition, you can personalize your sales forms to add details on what matters to you the most: Use and customize form templates.

 

If you have any further questions related to customer payments or other concerns, please add them in the comments. I'll be available to help.

lmcvan8
Level 1

Customer Payments

 

Thank you but the payments were for invoices already sent to client.  They just came in with one check for both invoices.  Sorry I did not include that in my original post. 

Just_me
Level 10

Customer Payments

You then would just ignore the invoice step, and go record the payments in their own companies.  

It doesn't matter that they are the same check, as long as they are properly recorded, because you are only receiving the payments of $20 and $80.  

FaithA
QuickBooks Team

Customer Payments

Hey, lmcvan8. Thanks for clearing up the goal for your concern. I'd be happy to guide you through recording the payment.

 

Since the invoices are already made, we can record the payments by creating a Receive Payment transaction for each invoice. Here's how to do it:

 

  1. From the QuickBooks Home page, on the Customers tab, select Receive Payment.
  2. In the Received From dropdown, select the customer's name.
  3. Enter the amount received in Payment Amount.
  4. Then choose Check as the Payment method. Enter the check number.
  5. Tick the invoice you'd like to pay.
  6. Select Save & Close once done.

 

Repeat the process on the other company file or business with the other invoice transaction.

 

I'll include a screenshot for your visual guidance:

record invoice payment.png

To get a more detailed reference, refer to this helpful article: Record an invoice payment.

 

You'll also find this article useful for generating reports for your sales and expenses. Feel free to give it a read anytime: Customize customer, job, and sales reports in QuickBooks Desktop.

 

I have your back if you need further assistance with recording customer payments. Keep us in the loop in the comments section, we'll get right back to you as soon as possible.

Rainflurry
Level 13

Customer Payments

@lmcvan8 

 

There are a number of ways this can be recorded.  Personally, I like to make a deposit in Co. A for $100 with $20 assigned to A/R for that customer and $80 to a bank Clearing Account (set one up if you don't have one).  Then, apply the $20 credit created by the deposit to the invoice in Co. A.  Then, issue a payment to Co. B and assign the Clearing Account to the payment.  Finally, receive the $80 payment in Co. B as though it came from the customer.    

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