Do Invoices Automatically Save the Customer's Credit Card?

Good day. There are a couple of options on how to store customer's card details, Thomas760.

It will be saved if the customer will check the box for Save payment method to pay faster next time when paying the invoice. If that happens, the payment information will be stored in our system and used in future transactions. 

Although, the customer would still need to open the invoice and click the Review and pay button before the transaction is processed. 

Aside from that, you can also save the customer's credit card information by creating a recurring sales receipt template. Just make sure you have their authorization since the charges will be automatically taken out every time the sales receipt is create based on the assigned interval. 

Here's how:

1. Go to Gear or Settings ⚙ icon and select Recurring transactions.
2. Click New and choose Sales Receipt.
3. Enter a template name and proceed to the drop-down list for Type▼. Then, pick Scheduled.
4. Look for the customer's name in the Customer▼ dropdown menu. Then, verify the email. You can select Automatically send emails to send notifications to your customer when you process their payment. Make sure to select a customer name so you can enter the ACH banking information.
5. Set an interval. For example, if you need a sales receipt every first day of the month, the interval is Monthly on day 1st of every 1 month.
6. Enter the start date and when it should end.
   • If you select None, then it will repeat without end.
   • If you select By, enter the end date.
   • If you select After, you can enter the number of times you want the sales receipt to repeat.
7. Choose Credit card in the Payment method▼ dropdown.
8. Enter the card details, line for the product or service, and amount.
9. Click Save template.

Using this option, the payment will be processed automatically once the invoice is created by the system. 

Here's an article that talks about this for more details: Set Up a recurring sales receipt in QuickBooks Online.

Lastly, a new feature was added called Auto Pay. It's somehow similar to recurring transactions. The main difference is that the payment will be deducted from your customer's account 3 days before the due date. Feel free to check out this article if you want to use and activate this feature: Set Up Autopay for Recurring Invoices in QuickBooks Online.

Let me know if you're able to save your customer's payment details. I'd be glad to offer my help if you need it again. 

Hi Thomas760,

Hope you’re doing great. I wanted to see how everything is going about saving the customer's credit card details. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!

Can this be done for one Invoice?

I'd like customers to see the option to save their payment info when I email them the link to just one invoice, not a recurring one. 

Hi, Garrett. I'll share some insights and walk you through the process.

Yes, we can do this to one invoice without setting up recurring transactions. When you send an invoice to your customers, they can save their payment info by checking the Save payment method to pay faster next time box. Before that, let them click first the Review and Pay button so they'll be directed to the payment page.

Once the invoice has been paid, learn how to record them in QuickBooks: Record invoice payments in QuickBooks Online.

I'll be right here to help if there's anything else you need. Enjoy the rest of your day, Garrett.  

Wondering if this is still valid?  I would like my client to be able to save their CC information into my Company's Quickbooks online so that we can automatically charge them every month (per their request).  

Would I need to create a recurring invoice and also a recurring receipt?  When they click save payment details for faster checkout does that save it into our account so we can process the payment ourselves or only for them to see and just checkout faster?

I know I can manually add their CC information but I would much prefer if they are the ones that do it and not deal with us having CC information sent through email or so.

THanks

Welcome to the Community, Fitness. You'll be glad to know about the Autopay feature in QuickBooks Online (QBO) so you can automatically charge your customers every month, and I'll be happy to share the details about it.

Yes, the feature to save the payment method when paying invoices is still valid as long as you have QuickBooks Payments. Your customers can check this option to save their card information on their end, so they can pay faster the next time. However, it does not save in your account.

Nevertheless, you'll be glad to know about the Autopay feature in QBO. It creates invoices for your customers, with their payment details, and sends them out monthly without your prompting. To enable this, you'll only need to create pay-enabled recurring invoices.

Here's how your customers can set up Autopay:

1. Let your customer open the invoice and select Set up autopay to enroll.
2. Sign in using their Intuit credentials.
3. Make sure the autopay checkbox shows as selected and displays the correct frequency and start date.
4. Allow them to click the Autopay button to pay the current invoice. Then, they'll receive a confirmation email that Autopay is set up.

Further information is shared in this article: Set up Autopay for recurring invoices in QuickBooks Online.

Moreover, you can personalize your sales forms in QBO by utilizing the tools available in the program. Doing so allows you to create professional designs for your invoices and include information relevant to your business needs.

Fill me in if you have further questions about receiving payments in QBO. I'm always available in the Community to provide additional insights. Take care.