Help with deposit and sales receipts

This is excellent. Thanks for your help!

that link was extremely helpful. thanks so much!

I am currently doing this but on step number 4. The check or sales receipt I am trying to deposit is not showing. What can be the possible solution for this? 

I'll be sharing details on how depositing your transaction works and help you all entries will show in the Deposit screen, ET22.

When processing invoice payments, this goes to the Undeposited funds. It holds the amount until you deposit them at your real-life bank. They may be assigned to a specific account, that's why they're not showing in the deposit window. To isolate this, you can go to the Register page so you're able to find the transactions and double-click them. That way, you can change the Deposit from a bank to Undeposited funds if necessary so those entries will show in the deposits window.

We can also open the sales receipt you've created and put it on Undeposited Funds. Here's how:

1. Open the Sales receipt transaction. 
2. Make sure we select the customer from the Customer dropdown.
3. From the Deposit dropdown, choose Undeposited Funds.
4. Fill out the rest of the sales receipt.
5. Press Save and send, Save and new, or Save and close.

To review your Undeposited Funds account, follow the steps below: 

1. Go to Bookkeeping or Accounting.
2. Select Chart of accounts.
3. Find the Undeposited Funds account on the list.
4. Choose View register.

All transactions in your Undeposited Funds account appear in the bank deposit window. If you don’t see one you need to add, put it in the Undeposited Funds account. To make deposits one at a time for each of your deposit slips, check out this article: Record and make bank deposits in QuickBooks Online. 

Feel free to visit our Banking page for more insights about managing your bank feeds and reconciling accounts.

You can always update us on the result after performing the recommended solutions as I'd like to ensure this is resolved for you. Just leave a comment below and I'll get back to you. Have a great day weekend. 

how do you deposit the amount in to the bank account

Hello there, @EdieMausser! I'm here to assist you with your QuickBooks task.

Did you use the Undeposited Funds account when recording customer payments in QuickBooks Online? If so, you can simply use the Bank Deposit feature to transfer the payment to your actual bank.

Here’s how:
 

1. Select + New.
2. Select Bank Deposit.
3. From the Account ▼ dropdown, choose the account you want to put the money into.
4. Select the checkbox for each transaction you want to combine.
5. Make sure the total of the selected transactions matches your deposit slip. Use your deposit slip as a reference.
6. Select Save and close or Save and new.

If not, you can still use the same steps to record your deposit in QuickBooks.

After that, you can reconcile your accounts so they always match your bank and credit card statements.