How do I change the default shipping address on purchase orders? - Desktop

Thank you!

For others that if by doing this it does not solve the issue.  This QB post have more steps that you may take to check on your file, and other options.

https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-how-do-i-change-the-defa...

Thanks for providing me a link on checking your file and other options to help resolve your issue, @Erss. 

I'm glad that you're able to change the default shipping address on your purchase orders by performing the steps I provided above. 

I'd suggest visiting this website: Expenses and Vendors. This link provides you numerous articles on how you can effectively manage your vendor transactions, such as your purchase orders. 

Please know that the Community is always available for you if you need further assistance. Take care always, @Erss. 

How can this be done in Quickbooks Online?

Thanks for dropping by this thread, @barb2596.

You can change the default billing address by going to the Company settings under the Address section. There you can update and check the Same as company address box to make sure the PO uses this information as your shipping address.

Here's how:

1. Select the Settings icon on the top right.
2. Choose Account and Settings.
3. Go to Company settings and then click the Pencil icon on the Address section.
4. Check the Same as company address box.
5. Click Save.

This way, you can update your company shipping address seamlessly.

I'll add this video article as your reference on how to update company information in QuickBooks Online: Edit company settings in QuickBooks Online.

Additionally, you can reference this article as your guide in creating purchase orders and apply it to a transaction: Create purchase orders in QuickBooks Online.

Please don't hesitate to reply here if you have more questions. I'm always here to help. Have a great one!

This works great if you only have one location.  When making a Purchase Order, there's a grayed out dropdown next to the words "Ship To".  How do you add more than one location and have it where you can select a location from that dropdown menu?

Hello there, @RonnieBoone.

Allow me to share some insights about adding options for the Ship-To dropdown. I'll make sure to add information for both QuickBooks Online and QuickBooks Desktop.

When you click the dropdown, you can see an option to add a new location. You can click the +Add New. Follow the steps below for the two versions.

For QuickBooks Online, follow this:

1. After clicking the +Add New, you can enter a new name of the location you want to add.
2. Hit +Details, then add the necessary information.
3. Select Save.

For QuickBooks Desktop, here's how:

1. Go to the Ship-To dropdown.
2. Click <Add New>.
3. Enter the necessary details, then hit OK.

You can also check this article: Expenses and Vendors. Just choose the QuickBooks product you are using from the dropdown. This link will take you to a page with several articles to properly manage vendor transactions, such as purchase orders.

Feel free to click the Reply button below if you have additional questions about Purchase Order. I'm always here to help.

Thanks for the reply.  However, the dropdown is grayed out.  Nothing happens when you click there.  This is the desktop version (Contractor 21).

Hi there, @RonnieBoone. 

Thanks for following up with us. 

I wanted to clarify if you had a client selected first in the Drop Ship To field? You'll need to choose a client first on the "Drop Ship To" area to add any addresses for the "Ship To" drop-down.

If you are ensuring you've selected a client before choosing the ship-to address, then I recommend contacting our Technical Support Team. This way, an agent can utilize their tools and screen share with you and investigate this matter further. I've included some steps below to connect with an agent. 

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Please give a brief description of your issue, click on Let's talk, and choose a way to connect (Callback, Chat, Etc.).

Please don't hesitate to let me know if you have any additional questions or concerns. I'm always around to lend a hand. Take care!

That worked!!  Thank you so much.

Thanks for coming back with a happy experience, @RonnieBoone.

We're grateful to see that you successfully added one more location to your PO by following my peer's recommendation, @Tori B.

Additionally, I would like to extend my hand by sharing this article as your reference for the items you're about to obtain: Receive inventory.

Should you need more help, feel free to jump in and place your comment. We're always here to assist. Have a nice day and more power to your business!

how do I change the purchase order ship to address on quickbooks online? I cant find it anywhere. Every time I search for it, I end up back to this desktop answer. can anyone help me out find the quickbooks online answer? thank you

Thanks for joining this thread, @Sam12324.

I can see that it's a duplicate post. My colleague Charies_M already shared his answer to your concern about changing the shipping address in QuickBooks Online. You can check out his response through this link: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-how-do-i-change-my-ship-...

The QuickBooks Community team is always here to help if you have any other concerns or follow-up questions. Have a good day!