Good day, Knuk5685.
I'll assist you in applying the credit memo to two of your customer invoices.
Here's how:
- Open the first invoice and click Receive Payment.
- Select Discounts and Credits in the upper-part of the Customer Payment window.
- Proceed to the Credits tab.
- Checkmark the credit memo you've created, then enter the amount in the Amount To Use column.
- Hit Done.
Repeat the procedure to apply the credit memo to the second invoice
Run the Customer Balance Summary or Transaction List by Customer reports after that. You can quickly see the customer's current balance from the first report. The second report shows all of their transactions for this client. For guidance, read the articles below:
The Community is always available if you need additional assistance with your customer transactions. Have a great day.