I understand how important it is to receive clarity on your payment and access your funds promptly, Steed.
Your initial set of payments will be deposited within 5 business days. Please note that these early deposits take longer to process as we set up your account. Once everything is set up, customer payments will be deposited much faster.
For more information, explore this article: Find out when QuickBooks Payments deposits customer payments.
You can verify the status of the payment in the Merchant Service Center. Here's how:
- Sign in to the Merchant Service Center.
- Select Transactions.
- In the METHOD column, check the status of your deposit.
If you see Withheld in the METHOD column, it means that the payment is on hold and under review. Please check your email for notifications for the details and any necessary steps.
I also recommend contacting our Live Support team, as it has been two weeks. They can further check your account and provide details on how to receive the funds.
Let us know in the comments below if you need further assistance.
