How to apply Vendor credits to ACH payments?

I appreciate you reaching out to us today, Pbonce. Applying for vendor credits directly to ACH payments is unavailable in the software. Let me share some details about the error message you received.

The error message occurs because the payment is already scheduled. To avoid this, first apply the vendor credit to the bill and then schedule the payment. Alternatively, you can check the payment without using ACH.

Regarding applying vendor credits to ACH payments in QuickBooks Desktop Enterprise, the system currently does not allow discounts or credits when using the QB Bill Pay Service for ACH payments. While you can apply credits using the Check payment method, it won't work for ACH payments as partial bill payments are not permitted through the service.

To learn how to pay your bills online within QuickBooks Desktop (QBDT), see this link: Pay bills online.

Additionally, check this article on removing and unapplying vendor credits: Remove or unapply a credit from an invoice or bill.

This page will guide you in tracking the money you owe through the Accounts Payable workflow with topics detailing how to perform each task in your company file.

Let me know if you have other questions about applying vendor credits to ACH payments. I want to ensure everything goes smoothly for you.

thank you for confirming my suspicions.  Since ACH payments and vendor credits have been around for years, any idea why this issue even exists?  Is QB addressing this obvious shortcoming with their Bill Pay system, or do they intend on letting it languish?

Thank you for confirming my suspicions.  Since ACH payments and vendor credits have been around for years, do you know if QB is addressing this issue? 

We hear your suggestions and acknowledge your need for the feature to apply vendor credits to ACH payments, @pbonce. Let me guide you in submitting a feature request.

Our QuickBooks engineers are continuously working hard to develop product enhancements and meet the needs of our customers. I suggest sending your valuable feedback so they can consider adding this feature to future updates.

Here's how to submit within QBDT:

1. Go to the Help tab.
2. Select Send Feedback Online.
3. Choose the Product Suggestion option.
4. Enter your product suggestion and feedback.
5. Click the Send Feedback button to submit.

While this feature is unavailable, I recommend performing the proposed workaround by my colleague Maybelle above.

For future reference, you can use this reference just in case you want to personalize your reports and focus on the details that matter: Customize reports in QBDT.

We're here to lend a hand with any other queries with vendor credits and ACH payments. Take care.