Thank you for answering.  I hope I am not being dense here, but I still am confused.  I did the steps you outlined, but that does not record the $ I received from the person purchasing the gift card in my bank account.  I did go to receive payments to see if I could find it there, but it is not.  I feel like I am missing a step.  Thanks.

@KimWK 

When you enter a sales receipt, two things happen:

1) The product selected gets a credit entry.  If your gift card product is mapped to your gift card liability account, then it will increase the liability.  You want this to happen when you sell a gift card/certificate.

2) The account selected under the 'Deposit to' drop-down gets a debit entry.  If you select a bank account, it will make a deposit to that account.  If you select 'Undeposited Funds', that holds the funds in limbo until you go to Make Deposits, at which point you can combine all/some of your Undeposited Funds into deposits as they are made to the bank.  If you selected your bank account under the 'Deposit to' drop-down on the sales receipt, go to your bank account register to see it.  You will not see it under Receive payments.  Receive payments does not apply to sales receipts.  That is for payments received on invoices.  

Thank you, thank you, thank you!  I missed the "Deposit to" drop down!