Thank you for reaching out, cody47. I understand how concerning this issue can be, and I’m here to help you take the next steps to get it resolved.
For such matters, I recommend contacting our QuickBooks Payments Support Team for assistance. Payments support is available on weekdays during specific hours, while QuickBooks Advanced support provides 24/7 assistance for Advanced subscribers.
To contact support, here's how:
- Click Help or ? icon in the upper-right corner of your QuickBooks dashboard.
- Go to the Search tab.
- Type in your fraudulent concern, then press enter.
- Click Contact Us.
- Choose between Chat with us or Have us call you.
You can also reach out to our partners at Green Dot directly by calling the number on the back of your QuickBooks Debit Card. Their team can review your account and assist with resolving any issues.
For more information about our support hours and options, you can visit this article: Get help with QuickBooks products and services.
If you’re referring to something else, simply click the Reply button, and we’ll be happy to assist you further.
