I'll walk you through turning off auto credits apply in to an invoice Invoice in QuickBooks desktop (QBDT Enterprise 2024, ICA2.
- In your QBDT company file, go to the File menu.
- Select Preferences.
- Go to the Payments menu.
- In the Company Preferences section, click Prepayment settings.
- Untick the Turn on prepayment box.
- Click OK to reflect the changes.
You can read through this article for more tips: Receive customer prepayments on sales orders in QuickBooks Desktop Enterprise.
I'll be around to help you further if you need assistance. Take care always.