I entered wrong amount for deposit on July 8th. Unable to correct it.

Zenbutcher · ‎August 14, 2024

I have QB Desktop 2018. I paid an invoice that was for $225.00 that came in ACH from customer. I entered the amount as $237.15. Tried to go into the payment transaction today 8-14-24 and says you have to delete the deposit first before you can change it. So that is what I did. Now no matter what I do I am unable to simply enter the correct amount in the deposit. It was the only item deposited that day also. I have even went into the invoice it paid and tried to receive payment against it but it just brings up the deposit I corrected. The corrected deposit does not post anywhere. SO my bank account is off by 225.00 now since there is no deposit any longer for the month of July. Any ideas?

Zenbutcher · ‎August 15, 2024

After I slept on this for a night I realized the solution was quite simple. When I deleted the deposit and then re-entered it via the invoice by paying the invoice I did not go to the Bank Tab and then choose the drop down for Make Deposits. There it was sitting there for me to complete depositing it.

Now all is correct.

Thanks!

View solution in original post

FateCandylaneT · ‎August 14, 2024

Let's work together to ensure amounts on your deposits are accurately recorded in QuickBooks Desktop, Zenbutcher.

You'll normally get an alert when modifying a deposit that's already connected to your bank or invoice. To help you fix the incorrect amounts, you can delete the deposits made and enter the correct amount (225.00) in the Receive Payment section.

From there, save the payment received (with the correct amount) and redeposit the transaction. Doing so will help ensure that transactions are entered correctly.

I've also added a screenshot for your reference.

Once everything looks good, you can start reviewing your accounts to ensure they always match your bank and credit card statements.

I'll be around on this thread anytime you require additional assistance managing customer payments and sales transactions. Keep safe and have a great day ahead!

Zenbutcher · ‎August 15, 2024

After I slept on this for a night I realized the solution was quite simple. When I deleted the deposit and then re-entered it via the invoice by paying the invoice I did not go to the Bank Tab and then choose the drop down for Make Deposits. There it was sitting there for me to complete depositing it.

Now all is correct.

Thanks!

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I entered wrong amount for deposit on July 8th. Unable to correct it.