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sauravjain
Returning Member

Invoice LinkedTxn data disappearing after payment sporadically - anyone else seeing this?

Has anyone else experienced QuickBooks clearing the LinkedTxn data on invoice lines after the invoice is marked as paid?

 

What we're seeing:
- Invoice lines have LinkedTxn entries connecting them to reimbursable expenses (ReimburseCharge type)
- Once a payment is applied and the invoice shows as paid, these LinkedTxn entries disappear when we query the invoice via the API
- This breaks our ability to trace which billable expenses were invoiced

 

Expected: The line-level links to expenses should persist even after payment, since they represent the audit trail of what was billed.

Actual: The LinkedTxn array becomes empty or only shows the payment transaction.

1 Comment 1
Rusimyhr
QuickBooks Team

Invoice LinkedTxn data disappearing after payment sporadically - anyone else seeing this?

I appreciate you reaching out and providing the details, Sauravjain.

 

To resolve this, I recommend reaching out to the Intuit Developer Support community. They are experts in handling topics related to system integrations, API issues, and other developer-related matters. Their specialized knowledge can help address your concern effectively.
 

Here's how you can get in touch with them:

 

  1. Visit the Intuit Developer Support website.
  2. Click on the General Questions tile or select the product you need help with.
  3. Select the Ask a Question button.
  4. Sign in to your Intuit account.
  5. Type in your concern, then click Ask.

 

If you have any other questions or need help with QuickBooks, click the Reply button below, and we’ll respond promptly to assist you.

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