Client uses QB Desktop for Mac 2019. When she inputs a single payment for an invoice, sometimes the journal splits the payment.
e.g. She might receive a check for $405.00 for an invoice with a total of $405.00. When she looks in the journal, this payment might show up as 2 entries, 1 for $400.50 and another for $4.50.
Then, when they generate statements at the 1st of the month, the customer is flagged for a late charge.
I haven't been able to find any articles or discussions related to this particular issue.
