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plfarrell
Level 1

Missing old invoices

I went to search for my last month invoices and it says that I have no history of any customer invoices.  I have no idea how to get them back under the customer transaction section.?????

1 Comment 1
Joyce_P
QuickBooks Team

Missing old invoices

Hi there, plfarrell.

 

You can restore the backup company file to check your old invoices.

 

Here's how:

  1. Go to the File menu, and click Open or Restore Company.
  2. Click Restore a backup copy, then Next.
  3. Choose Local Backup, then Next.
  4. In the Look In drop-down, choose the location of the backup file.
  5. Click the backup file from the folder. 
  6. Select Open, then Next.
  7. In the Save In drop-down, choose the location where you want to save the restored file.
  8. In the File name field, type a new file name. 
  9. Click Save, then read and respond to a message that appear before restoration begins.

For more details, you can check this article: Restore a Backup Company File.

 

Let me know if you have any other concerns. Have a great day!

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