Open/Closed Purchase Orders

1. Open same PO and enter a new Item with no amount / QTY then select Save.
2. Choose the newly added item.
3. Click Edit menu and choose Delete Line then, Save.
   
   

1. Click Help at the top menu bar, then select QuickBooks Desktop Help.
2. Select Contact us and then enter that you get Reminder prompts and Continue.
3. Then choose either to Message an Agent or Talk to a Specialist.
   
   

Has there been a fix to this issue? I have just recently encountered this issue. While I can simply go in and close the POs, it is very daunting considering I have 200+ reopened POs per several vendors. I think my situation is a little different than the original poster, as my POs were not manually closed, they closed as they were received. I think I've identified the line item causing the issue, but it has never cause this issue before, so something has happened to trigger the issue.

Thanks for chiming in on this thread to follow up, @nblanchard. Let's go over some troubleshooting procedures to resolve your issue regarding re-opened purchase orders in QuickBooks Desktop (QBDT).

As per checking, the abovementioned investigation was already closed. Don't worry. We can utilize the Verify and Rebuild tool to resolve common data issues in the program. 

To verify your company data:

1. Go to Window and select Close All.
2. Select File, then Utilities.
3. Click Verify Data.

Here's how to rebuild:

1. Go to File, select Utilities, and then select Rebuild Data.
2. Press OK when QBDT asks to make a backup. Choose where to save it and click OK.
3. Select OK if you get the message Rebuild has completed.
   

Once done, run the Verify Data tool again to check for additional damages.

You may also perform the workaround suggested by my colleague above. If the issue persists, it's best to reach out to our customer service team so they can look into this further and initiate a new investigation when necessary. 

Moreover, you'll need to receive the inventory in QBDT and its associated bill to update the quantity on hand for each item and ensure that your books are updated.

Please don't hesitate to return to this thread whenever you have more questions about purchase orders. Just leave your response below, and we'll get back to you right away to address your queries. Take care and have a great rest of the day.