Payment scam direct deposits

This isn't the experience we want you to have when receiving direct deposit payments from your client in QuickBooks Self-Employed (QBSE), Samarth. Let me route you to our support to investigate this further.

Since we cannot check the status and track the direct deposit payment, it's best to contact the Support Team. The support representatives will further assist you with their tools and determine the underlying cause of the problem.

Here's how to contact them inside QBSE:

1. Sign in to your QBSE account.
2. Go to the Help icon and select Contact Us.
3. Enter your concern, then click Continue.
4. Choose a way to connect with our Support Team:

• Via Callback, where they save you a spot and call you back
• Via Chat, to start a chatting session with our support expert

The supporting hours are available from Mondays to Fridays, 6 AM to 6 PM, and Saturdays, 6 AM to 3 PM PT.

In the meantime, you can reach out to your client to verify if the payment details for direct deposit are correct since payment will go directly to your bank account based on the setup.

Moreover, you can utilize this article as a reference to learn how to categorize transfers in and out of your bank and credit card accounts: Categorize money transfers in QBSE.

I'll be here to help with additional questions about direct deposit payments or other QuickBooks concerns. Take care.

My client said he has talked to Quickbooks twice.

he has paid me on 19th July. money has been taken from his bank account but I still haven't received it yet.

Today is 29th July and still no idea why you people have stolen my money.

Hello there, samarthsikotara.

We've seen your similar posts. My colleague provided some information about your concern. Please feel free to visit this link to view the complete details: Payment. 

We're always around if you need further assistance.

Today is 20th day and still I haven’t received the payment. It’s the scam I knew.

Why have you stolen my hard earned money?

Hello there, Sam.
 

I've checked your posts and found that you've published a similar concern. Please know that the duplicate one has already been answered by my colleague AbegailS_.
 

You can view her answer through this link, which she shared about how you can address the payment you haven't received: https://quickbooks.intuit.com/learn-support/en-us/payments/re-qbo-is-scamming/01/1470730#M57983.
 

If you have follow-up questions regarding this topic. Assistance is just a post away, Sam. 

Your support team doesn’t know anything and they don’t want to help me.

Today is 20th day. I still haven’t received the payment.

it’s the scam. You people have stolen my money.

Your support team doesn’t know anything and they don’t want to help me.

Today is 21 day. I still haven’t received the payment.

it’s the scam. You people have stolen my money.

Your support team doesn’t know anything and they don’t want to help me. Today is 24th day. I still haven’t received the payment. it’s the scam. You people have stolen my money.