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Hello, when creating an invoice (receivable) in QBO, am I able to change the receivable account that the invoice goes in? At the moment it seems to automatically go into our main/first AR account, but we have multiple AR accounts to track earned receivables vs contributions and would prefer to choose which one the invoices go into.
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@Nataglia RE: Hello, when creating an invoice (receivable) in QBO, am I able to change the receivable account that the invoice goes in?
No, not with QuickBooks Online. You can of course do that with QuickBooks Desktop. With Desktop, when you have more than one A/R account you can pick the desired account for invoices, credit memos, payment, and so on.
However, with QuickBooks Online, while you can create multiple A/R accounts, QuickBooks will only use one for A/R transactions - the one it created.
It's one of the many hundreds of sometimes weird QuickBooks Online limitations when compared to QuickBooks Desktop.
QuickBooks Online (QBO) has a default account that includes Accounts Receivable A/R thus when creating invoices it will automatically associated with the default A/R. These are the ones created when you set up your company, Nataglia. I'll elaborate more about this matter.
If you want to transfer to the A/R account that you created you can create a Journal Entry to transfer the payment and then apply it to the correct invoice using the Receive Payment feature.
Here's how:
After this, we can apply the correct invoice to receive that payment and connect it to the invoice to balance your accounts.
For more information you can check out this article: Fix a payment applied to the wrong invoice in QuickBooks Online.
When everything is in place, you can utilize this article for future reference: Reconcile an account in QuickBooks Online. This link can walk you through the steps in matching your accounts effectively.
Please let me know if you need further clarification regarding handling your receivables. Feel free to visit this forum anytime, and I’ll be standing by for your response.
@Nataglia RE: Hello, when creating an invoice (receivable) in QBO, am I able to change the receivable account that the invoice goes in?
No, not with QuickBooks Online. You can of course do that with QuickBooks Desktop. With Desktop, when you have more than one A/R account you can pick the desired account for invoices, credit memos, payment, and so on.
However, with QuickBooks Online, while you can create multiple A/R accounts, QuickBooks will only use one for A/R transactions - the one it created.
It's one of the many hundreds of sometimes weird QuickBooks Online limitations when compared to QuickBooks Desktop.
Seemed that was the case but wanted to confirm, so thank you!
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