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Okay, this problem has been going on for YEARS! Intuit has never, not once, been able to explain why this is the only accounting software in the world that cannot handle vendor credits correctly. There is NO WAY to show a vendor which credits were applied to which invoices when making a vendor payment. And please don't tell me about a 10 step custom report. First, there is NO report that allows you to tell a vendor exactly how you applied ALL the credits in a given payment, and second, WHY would I have to run a custom report for something that is an everyday occurrence?
Can someone from Intuit please explain to me WHY you refuse to address this issue?
Also, let's say you have a vendor with 20 open invoices and 5 open credits, and you want to pay them using your online banking, thus NOT printing a check. You record this payment using the Pay Bills function, but QUICKBOOKS CHANGES THE DATE OF THE PAYMENT TO SOME RANDOM DATE IN THE PAST YEAR!!!!
I mean does anyone even test this crap?
I am a Mac user which means my options are severely limited, but I spend so much time on the phone with vendors every month trying to reconcile our accounts, I have just had it. Enough already. Why can't you make this work???????????
I appreciate you bringing this to our attention, @oldmacuser.
Being able to view which vendor credits were applied for invoices would be helpful. Also, I know you've put so much time and effort into reconciling your account. Rest assured that I'll relay this message to our team in concern here on my end and add your vote for this one.
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We’d love to hear from you. If you have any other questions, just let me know and I'll be happy to help. Thanks again for reaching us and have an awesome day!
With all due respect, I am NOT bringing it to your attention. Thousands and thousands of QB users have been asking for this to be fixed for at least a decade. See your very own community boards. What I am dying to know is why Intuit refuses to fix it. There is just no reasonable explanation for the way QB treats vendor credits. One would think that no one, not one soul on the development team has ever, ever actually handled accounts payable using QB. It's a nightmare.
We get about 100-200 invoices a month from many of our vendors. And we get 10-20 credit memos. We pay them EOM. Have you ever tried, even once, to arrange for a payment of 100-200 invoices and credits in QB? And, then tried to indicate how the credits were applied to invoices to the vendor? I think not.
I mean you can't even select a vendor and tell QB to pay all invoices due at the end of the month. You have to go into Bill Pay and check 100-200 boxes. For each vendor. Every month. We had better accounting software on Macs and PCs back in the 80s. How is that possible?
Whatever. I am so done with this situation. I am starting to test other accounting options tomorrow. Enough already. Intuit's refusal to deal with this issue, year after year, is just the height of arrogance. This was once a great company, but that was a very long time ago when Bill Campbell was running things. I am sure no one at Intuit these days even knows who Bill was.
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