SSN OF OWNERS

If you have an ITIN or EIN, and you run a B2B company, you may have another option to accept payments.

Thank you for joining the Community, Esther Cilos.

Let me share what I know about identification numbers in QuickBooks Online.

I agree with @Fiat, you can either use Employer Identification Number (EIN), or a Taxpayer Identification Number (TIN). These are identification numbers the Internal Revenue Service uses to track tax info. The EIN identifies business entities, while a TIN identifies individual taxpayers. 

Here's are some articles that you can check to learn more about identification numbers: 

• What are EIN and TIN numbers?
• What is a state EIN or account number?

I've also included this link in case you need to change your business name, contact info, or EIN in QuickBooks Online.

You can always post your concerns or leave a comment below for other follow-up questions about identification numbers. I'll be around if you need me. Have a good one.

Yesterday i tried with the EIN, but they send me the follonwing message 

"Based on the info you provided, we can't approve your application for QuickBooks Checking and Payments"

So i would like to know if there some other way to receive payments or what am doing wrong?

In the box where it say introduce the last fout digits of your ssn, its where i put the last digits of EIN.

@Esther Cilos 

Are you running a B2B or B2C company?

B2B

B2B

I know this hasn't been an easy process for you, Esther Cilos. I appreciate all the efforts you've performed to get this resolved.

Let me make it up to you by ensuring this error message gets investigated.

I'd recommend contacting our QuickBooks Support Team. They're equipped with tools to check the case of the error. It'll also allow them to provide steps to resolve this.

Here's how:

1. Go to the Help (?) icon at the top.
2. On the Assistant tab, click Talk to a human.
3. Enter your concern in the Type something field, then click the send icon.
4. Click I still need a human.
5. Select Get help from a human.
6. You can either select the Chat with us or Have us call you option.

To ensure that you'll be assisted on time, please see our support hours.

Additionally, I've added these resources that may help you with the most commonly asked questions about QuickBooks Payments. These articles ensure you'll be guided on how the program works:

• QuickBooks Payments FAQ
• Common Questions About Payments Deposits

Please do let me know how it goes. It's always our priority to ensure this gets resolved.

@Esther Cilos 

Explore this one

https://melio.grsm.io/get-paid

Thanks, i`ll try with that app