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Established Member

reconciled payments/deposit

I reconciled payments tied to invoices however I deleted the deposits to prevent duplication. They are back to be reviewed in my bank feed. How do I get rid of them?

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Best answer 02-08-2019

Accepted Solutions
QuickBooks Team

Re: reconciled payments/deposit

Hey there, AlfrescoGC.

 

Welcome to the Community. I can show you how to remove items from the review section in QuickBooks Online.

 

There are just a few steps to get this done. Here's how:

 

1. Click the Banking tab in the left navigation bar.

2. Make sure the correct account is highlighted blue at the top of the page.

3. In the For Review section, place a check in the box for each transaction you'd like to remove.

4. Select the Batch actions button, and choose Exclude Selected.

5. The items will then be move to the Excluded tab.

 

The transactions will remain Excluded, but can then be 100% deleted from the banking page by:

 

1. Clicking the Excluded tab.

2. Check each transaction to delete.

3. Select Batch actions, then Delete.

4. You'll be asked if you're sure. Click Yes to continue.

 

This article offers additional information on adding and matching in the For Review section, as well as excluding transactions: https://community.intuit.com/articles/1773491-how-to-add-and-match-downloaded-banking-transactions.

 

Keep up the great work and please feel free to contact me if you have any other questions.

7 Comments
QuickBooks Team

Re: reconciled payments/deposit

Hey there, AlfrescoGC.

 

Welcome to the Community. I can show you how to remove items from the review section in QuickBooks Online.

 

There are just a few steps to get this done. Here's how:

 

1. Click the Banking tab in the left navigation bar.

2. Make sure the correct account is highlighted blue at the top of the page.

3. In the For Review section, place a check in the box for each transaction you'd like to remove.

4. Select the Batch actions button, and choose Exclude Selected.

5. The items will then be move to the Excluded tab.

 

The transactions will remain Excluded, but can then be 100% deleted from the banking page by:

 

1. Clicking the Excluded tab.

2. Check each transaction to delete.

3. Select Batch actions, then Delete.

4. You'll be asked if you're sure. Click Yes to continue.

 

This article offers additional information on adding and matching in the For Review section, as well as excluding transactions: https://community.intuit.com/articles/1773491-how-to-add-and-match-downloaded-banking-transactions.

 

Keep up the great work and please feel free to contact me if you have any other questions.

Established Member

Re: reconciled payments/deposit

Thank you!! I was hoping that's all it was. 

QuickBooks Team

Re: reconciled payments/deposit

You're welcome! Glad I was able to help. You know where to find me if you need any assistance in the future.

Experienced Member

Re: reconciled payments/deposit

Excellent instructions. Do you know the procedures for clearing the same transactions (rogue reconciled transactions coming back to the "Payments to Deposit" screen) but in QuickBooks Desktop? Having a hard time finding these steps in Desktop. Thank you!

QuickBooks Team

Re: reconciled payments/deposit

Thanks for joining this thread, @BDETax.

 

I'd be more than happy to help guide you on how to remove the transactions on the bank feeds in QuickBooks Desktop. 

 

To remove or delete transactions from the Bank feeds, you have to ignore them. Let me walk you through the steps:

  1. Click the Banking menu.
  2. Go to Bank Feeds, then choose Bank Feeds Center
  3. Choose the bank account, then click Transaction List1.PNG
  4. On the Transaction List page, put a check mark on the box column to select the transactions you want to delete.
  5. Click Batch actions, the choose Ignore2.PNG
  6. You'll receive a message, "Are you sure you want to delete this transaction?", just click Yes.

For additional reference, you may want to visit these articles to learn more about the bank feeds in QuickBooks Desktop:

This should get you on the right track. Fill me in if you have additional questions about the bank feeds. I'll be around to help you out. Wishing you and your business continued success. 

Experienced Member

Re: reconciled payments/deposit

Thank you! Unfortunately, I only have the following options in single user mode and when switching to multi-user mode, still don't have a "Bank Feed Center" option. I checked with an account admin, who sees the same options. This is in QuickBooks Desktop 2018.

-Setup Up Bank Feed for an Account

-Participating Financial Institutions

-Import Web Connect File

-Change Bank Feeds Mode

-Learn About Online Bill Payment

QuickBooks Team

Re: reconciled payments/deposit

Thanks for getting back to me, @BDETax.

 

I've checked our investigation list to verify if there's an on-going issue about the bank feed center option in QuickBooks, but we have no reports of any. In this case, let's perform some troubleshooting steps to resolve the issue. You'll need to rebuild and verify the data in QuickBooks Desktop to remove the empty or damaged information from the file. 

 

Here's how to rebuild the data: 

  1. At the top menu bar, click File.
  2. Select Utilities, and choose Rebuild Data.
  3. Click OK if you receive a prompt to backup your company file. Your computer may display the message QuickBooks is not responding. However, as long as you can see your mouse cursor to move, Rebuild is still ongoing. Wait for it to complete.
  4. Click OK when you get the message Rebuild has completed and process the next troubleshooting steps.

To verify the data in QuickBooks, you can follow the detailed steps in this article: Resolve data damage on your company file.

 

Please let me know how it goes. I'm just a post away if you have additional questions about the bank feeds. Have a good day ahead.