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SWyatt502
Level 4

Recording a retainer/depost

I have a vendor that wanted to pre-pay their sponsorships in Dec 2025 of events that we would be holding in 2026.  I followed the directions on how to record a retainer or deposit.  All seemed well until the vendor direct deposited the funds of $12,500 into our bank account.  When I went into the Bank Transactions, I basically had to MATCH the deposit with the invoices.  Since I did that - the full amount is still showing in the liability account I created (per the instructions).  If I then go to transfer the funds (per step 6 of the instructions) from the liability account to the general fund account, I now have 2 deposits of $12,500  on the general ledger; 1 for the direct deposit and 1 for the liability account transfer, so my ledger shows I have $12,500 more than I really do.  How do I fix this?  My goal was to not have this show as income just yet.  When I hold these events mid-summer, they are sponsoring specific things, such as a dinner.  I was hoping to use the funds to directly pay the venue expense when I received the bill for the dinner, but I'm guessing this won't work out that way.  Therefore, I guess I just need the easiest route for these funds and applications. 

 

These are the instructions I followed, with the exception of Step 3 which was not applicable to me. I did steps 1 - 4 option 2. I didn't do 5 because I had matched the bank transaction to the invoices and #5 no longer made sense.

https://quickbooks.intuit.com/learn-support/en-us/help-article/service-items/record-retainer-deposit...

 

Any help is appreciated. 

Solved
Best answer January 07, 2026

Best Answers
Bryan_M
QuickBooks Team

Recording a retainer/depost

Hi there, @SWyatt502. I appreciate the detailed information you provided about recording your retainer deposit and everything you've accomplished so far. Allow me to share some insights on how you can enter this in QuickBooks.

 

The instructions you followed in creating a liability account and item for recording a retainer transaction are correct.

 

However, you will need to Undo the matched transactions in the Banking tab, including the invoice you created, as leaving them as is may result in discrepancies in your records.

 

Once completed, the $12,500.00 prepayment deposited in your bank should be temporarily categorized under the account you created in Other Liabilities, as it is considered unearned income at this stage.

 

Here's how:

 

  1. Go to the (+) Create.
  2. Select Bank Deposit below the Other column.
  3. Move to the Add funds to this deposit section and select the customer who directly deposited the amount.
  4. In the Account section, choose the retainers category you created under Other liability. Then, enter the Amount.
  5. Once done, click Save and close.

 

Also, you can apply these funds to your venue expenses once you receive the bill by creating a Billable Expense transaction and linking it to the customer who deposited the $12,500.00.

 

You can follow the steps below:

 

  1. Go back to the  (+) Create.
  2. Hover your mouse over the Bill tab.
  3. Select the Vendor of the venue expense.
  4. In the Category details, select the kind of expense you incurred and enter the Amount. Then, tick the Billable box and select the Customer who made the sponsorship.
  5. Once done, click Save and close.

 

Once the event is complete, you can re-categorized the $12,500.00 from the Other Liabilities account to Accounts Receivable. Simply refer to the Bank Deposit instructions provided earlier for guidance or edit it in your Chart of Accounts (COA).

 

This is the time you will create an invoice for the sponsor and include the billable expense transaction that appears on the right side of the screen. Once completed, receive the payment for the invoice.

 

Finally, go to your Bank Transactions tab and match the paid invoice to the deposited amount in your bank account to ensure the entries are properly balanced.

 

Additionally, I recommend consulting your accountant for further guidance, as these transactions involve accounts that can impact the overall balance of your books.

 

If you have any additional questions, feel free to reach out again. We're here to assist you promptly.

View solution in original post

3 Comments 3
Bryan_M
QuickBooks Team

Recording a retainer/depost

Hi there, @SWyatt502. I appreciate the detailed information you provided about recording your retainer deposit and everything you've accomplished so far. Allow me to share some insights on how you can enter this in QuickBooks.

 

The instructions you followed in creating a liability account and item for recording a retainer transaction are correct.

 

However, you will need to Undo the matched transactions in the Banking tab, including the invoice you created, as leaving them as is may result in discrepancies in your records.

 

Once completed, the $12,500.00 prepayment deposited in your bank should be temporarily categorized under the account you created in Other Liabilities, as it is considered unearned income at this stage.

 

Here's how:

 

  1. Go to the (+) Create.
  2. Select Bank Deposit below the Other column.
  3. Move to the Add funds to this deposit section and select the customer who directly deposited the amount.
  4. In the Account section, choose the retainers category you created under Other liability. Then, enter the Amount.
  5. Once done, click Save and close.

 

Also, you can apply these funds to your venue expenses once you receive the bill by creating a Billable Expense transaction and linking it to the customer who deposited the $12,500.00.

 

You can follow the steps below:

 

  1. Go back to the  (+) Create.
  2. Hover your mouse over the Bill tab.
  3. Select the Vendor of the venue expense.
  4. In the Category details, select the kind of expense you incurred and enter the Amount. Then, tick the Billable box and select the Customer who made the sponsorship.
  5. Once done, click Save and close.

 

Once the event is complete, you can re-categorized the $12,500.00 from the Other Liabilities account to Accounts Receivable. Simply refer to the Bank Deposit instructions provided earlier for guidance or edit it in your Chart of Accounts (COA).

 

This is the time you will create an invoice for the sponsor and include the billable expense transaction that appears on the right side of the screen. Once completed, receive the payment for the invoice.

 

Finally, go to your Bank Transactions tab and match the paid invoice to the deposited amount in your bank account to ensure the entries are properly balanced.

 

Additionally, I recommend consulting your accountant for further guidance, as these transactions involve accounts that can impact the overall balance of your books.

 

If you have any additional questions, feel free to reach out again. We're here to assist you promptly.

SWyatt502
Level 4

Recording a retainer/depost

@Bryan_M  Thank you!  I followed your directions an it seems to have cleaned up the ledgers just as I needed.  Of course, I haven't completed the 2nd portion yet since I've yet to receive a bill for the event's they are prepaying for - but, from your instructions and explanation, I see no reason why it would not work flawlessly. 

 

Thanks for the help. There's no way I would have figured that out on my own. 

 

Sharon

LouiseG
QuickBooks Team

Recording a retainer/depost

You're welcome, SWyatt.

We’re pleased to know that @Bryan_M was able to assist you in recording and manage a prepaid deposit. Your satisfaction is always our priority.
 

If there’s anything else you need help with, don’t hesitate to get in touch with the Community team.

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