@RainflurryOf course! Thank you so much for that reminder. That was exactly what I missed.The directions I found said to lable the credit exactly as the origina...
@ZackEthanks for the response but it didn't solve anything. I followed all the steps. That's what I explained in the OP. However, the account summary still show...
@AileneAI think you misunderstand...this is not a "POP UP" that the customer sees. When the customer recieves the emailed invoice, they select the PRINT OR SAVE...
@abcontile2 It is confusing. But you are looking at it from YOUR bank statement perspective when accounting looks at it from the BANKS perspective.This is a goo...