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Boxwood
Level 2

Return to Vendor Credits on a Credit Card

I have both QB POS and QB desktop Enterprise.  When I receive an order from my vendor I do a receiving voucher in QB POS and then use that voucher to create a bill in QB financial.  If something is damaged or defective I do a return voucher in QB POS for those items and it creates a credit in QB financial.  This is all fine if I pay the bill with a check because I can set the credit against the invoice when I pay it.  My problem is when the vendor charges my credit card for the items.  If the credit is issued back in the same statement period than it works fine the same was as above, I pay then bill and set the credit again the invoice.  BUT, if the credit is applied in the next statement period I am uncertain how to handle.  I have to pay the invoice without setting the credit because the CC statement is not going to have the credit on it, but in the next statement period when I need that credit I cannot apply it because I have not invoice to set it against.  How does this work?

2 Comments 2
AlexV
QuickBooks Team

Return to Vendor Credits on a Credit Card

Good day, Boxwood.

 

We can turn off the option to automatically apply for the credits. Then, we can manually apply it the next time you create an invoice. You can follow these steps:

  1. Go to the Edit menu and select Preferences.
  2. From the Payments tab, select the Company Preferences.
  3. Uncheck the Automatically apply payments, then OK.

Here are some of the articles you'll to check:

I'll be here if you have more questions. Stay safe and healthy!

kumarharish
Level 1

Return to Vendor Credits on a Credit Card

Please Enter Vendor's Billing Information in Point of Sale as per the Link below to be able to get a Bill created in QuickBooks Financial and then you can use or apply the available Vendor Credit;

 

https://quickbooks.intuit.com/learn-support/en-us/item-receipts/manage-vouchers-in-quickbooks-deskto...

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