I'd be glad to provide the steps on how to refund 30.00 on your customer's credit card payment, res@finisroadrvp.
But before doing so, please take note that QuickBooks Payments will only allow you to provide a refund within six months from the date of the sale. Then, you can process a refund using cash or check after.
To proceed, here's how:
- Log in to your QuickBooks Payments account.
- From the Processing Tools drop-down, click Reverse a Transaction.
- Fill out the necessary fields and choose Search.
- Select the transaction(s) you want to refund, then click Submit.
For detailed info, you can also review this article: Void or refund transactions in QuickBooks Payments. It also includes steps on how to partially refund or credit a transaction and print a receipt.
Additionally, I'm sharing this link you can utilize in the future to help you handle vendor credits and refunds in QuickBooks Online: Enter a credit from a vendor.
That should point you in the right direction. I'll be here if you have other concerns about giving a refund to your customer. Take care and enjoy your weekend!
