Setting up Online Office 365 with Quickbooks

JohnT3 · ‎March 27, 2020

Hi Community,

Just setting up first invoices. I went to preferences / send forms and checked outlook. I had my Office 365 running. Tried to email an invoice. I got a message stating Quickbooks sent it to me emai application and the email applicartion will send it to the recepient.

Do I need to do another step?

Thanks

LucasMicromatis · ‎March 27, 2020

Hi @JohnT3,

Thanks for the question; let's make sure we didn't miss anything. It should have opened an outgoing email from Outlook that you would then send. Did you see that pop-up?

Thanks,

Lucas

JohnT3 · ‎March 27, 2020

Yes it did. It just never showed up

LucasMicromatis · ‎March 27, 2020

Hi @JohnT3,

Just to confirm, did you check your spam or junk folder? Sometimes those emails may pop up in there.

JohnT3 · ‎March 27, 2020

Just checked and the invoices sent weren't in there.

LucasMicromatis · ‎March 30, 2020

Good morning, @JohnT3,

Thanks for letting me know. I apologize that you're running into this issue. At this point, I think your best option will be to contact support so they can do a deeper dive into the system with you and see what the trouble is.

Here are the contact options for support:

Contact Support

They will be happy to assist!

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Setting up Online Office 365 with Quickbooks