Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Questions about how to close your books for 2020? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Level 2

Setting up Online Office 365 with Quickbooks

Hi Community,

Just setting up first invoices. I went to preferences / send forms and checked outlook. I had my Office 365 running. Tried to email an  invoice. I got a message stating Quickbooks sent it to me emai application and the email applicartion will send it to the recepient.

Do I need to do another step?

Thanks

5 Comments
Moderator

Setting up Online Office 365 with Quickbooks

Hi @JohnT3,

 

Thanks for the question; let's make sure we didn't miss anything.  It should have opened an outgoing email from Outlook that you would then send.  Did you see that pop-up?

 

Thanks,

Lucas

Level 2

Setting up Online Office 365 with Quickbooks

Yes it did. It just never showed up

 

Moderator

Setting up Online Office 365 with Quickbooks

Hi @JohnT3,

 

Just to confirm, did you check your spam or junk folder?  Sometimes those emails may pop up in there.

Level 2

Setting up Online Office 365 with Quickbooks

Just checked and the invoices sent weren't in there.

 

Moderator

Setting up Online Office 365 with Quickbooks

Good morning, @JohnT3,

 

Thanks for letting me know.  I apologize that you're running into this issue.  At this point, I think your best option will be to contact support so they can do a deeper dive into the system with you and see what the trouble is.

 

Here are the contact options for support:

 

Contact Support

 

They will be happy to assist!

Need to get in touch?

Contact us