Welcome to the Community, Baykal. Outdated cached files in your browser can hinder your ability to create transactions. Let's work together to troubleshoot these errors and ensure your invoicing process is running smoothly.
To address this, we can perform some basic troubleshooting steps to see if it's a browser-related issue. Let's begin by opening your account in an incognito or private window and completing the activity again.
Here are the keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
If the tab functions correctly in incognito mode, you can return to your regular browser and clear its cache. Clearing cached files can resolve issues like page loading errors or formatting problems. After clearing the cache, please restart your browser to apply the changes. Alternatively, please consider using a different supported browser.
Additionally, I'll attach this article that can help you record partial payments for an invoice or manage your invoice payments to complete your sales records: Record invoice payments in QBO.
Your satisfaction is our top priority. If you need further assistance with your invoices, don't hesitate to reach out. We're still here to assist if you encounter any error with the process
