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UC1500
Level 1

Strange Bills Error

This issue started happening yesterday and only with a few vendors. I am using QuickBooks Desktop Pro Plus 2023. 

 

After I have selected the vendor in bills and entered amount due, the amount will automatically enter into the amount section within expenses but there will not be anything visibly showing in the expenses section. The amount and account show as blank. If i choose to save and go back to that transaction the account and amount show up. 

Solved
Best answer October 05, 2023

Best Answers
SirielJeaB
QuickBooks Team

Strange Bills Error

Hello there, UC1500! We are delighted to welcome you to the Community space. We'd be pleased to provide information regarding the issue you encountered when entering bills in QuickBooks Desktop.

 

We appreciate you choosing QuickBooks as your trusted partner in managing your business activities. We're glad to inform you that the issue you experienced has been resolved in the latest release for QuickBooks 2021-2023. Now, let's ensure that your QuickBooks is updated to the latest release to help you manage bills efficiently and effectively.

 

To check if you have the latest release:

 

  1. Open QuickBooks Desktop.
  2. Press F2 (or Ctrl+1) to open the Product Information window.
  3. Check your current version and release.

 

QuickBooks will automatically download updates as they become available. Once the update is downloaded, you will see "Update available" on the status bar in the top right corner. Note that the update will install automatically if you close the product and keep your system/PC turned on. Alternatively, you can manually install the update by following these steps:

 

  1. Select Update available, then choose Install now to install the update.
  2. Once completed, open QuickBooks.

 

For more detailed instructions, you can refer to this article:  Update QuickBooks Desktop to the latest release.

 

You may need to update your company file to ensure compatibility with newer versions of QuickBooks Desktop moving forward. You can find guidance in this article: Update QuickBooks Desktop to the latest release.

 

Furthermore, you can keep these additional resources for future reference when it comes to other tasks related to bills and expenses:

 

 

UC1500, please feel free to drop by again if you have any further concerns about handling bills or need assistance with other QuickBooks challenges. The Community is always here to assist you. Keep safe!

View solution in original post

3 Comments 3
SirielJeaB
QuickBooks Team

Strange Bills Error

Hello there, UC1500! We are delighted to welcome you to the Community space. We'd be pleased to provide information regarding the issue you encountered when entering bills in QuickBooks Desktop.

 

We appreciate you choosing QuickBooks as your trusted partner in managing your business activities. We're glad to inform you that the issue you experienced has been resolved in the latest release for QuickBooks 2021-2023. Now, let's ensure that your QuickBooks is updated to the latest release to help you manage bills efficiently and effectively.

 

To check if you have the latest release:

 

  1. Open QuickBooks Desktop.
  2. Press F2 (or Ctrl+1) to open the Product Information window.
  3. Check your current version and release.

 

QuickBooks will automatically download updates as they become available. Once the update is downloaded, you will see "Update available" on the status bar in the top right corner. Note that the update will install automatically if you close the product and keep your system/PC turned on. Alternatively, you can manually install the update by following these steps:

 

  1. Select Update available, then choose Install now to install the update.
  2. Once completed, open QuickBooks.

 

For more detailed instructions, you can refer to this article:  Update QuickBooks Desktop to the latest release.

 

You may need to update your company file to ensure compatibility with newer versions of QuickBooks Desktop moving forward. You can find guidance in this article: Update QuickBooks Desktop to the latest release.

 

Furthermore, you can keep these additional resources for future reference when it comes to other tasks related to bills and expenses:

 

 

UC1500, please feel free to drop by again if you have any further concerns about handling bills or need assistance with other QuickBooks challenges. The Community is always here to assist you. Keep safe!

UC1500
Level 1

Strange Bills Error

The problem seems to be resolved. 

JanbonN
QuickBooks Team

Strange Bills Error

Thanks for coming back, @UC1500.

 

It's wonderful news to hear that everything is working properly now. I would like to express my gratitude for your patience in following the steps recommended by my colleague. If you have any other concerns about QuickBooks Online, rest assured that we are here to help you. Your satisfaction is our top priority.

 

Keep safe. Have a great day.

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