Hello there, Ian.
I have some information about the QuickBooks Payment fees. QuickBooks Payments charges a fee each time you process a transaction. Fees also depend on how you processed the payment.
On your QuickBooks Payments account, you can find transactions, deposits, or fees using your Online Service Center.
Here's how:
- Log in to your Merchant Service Center.
- Go to Activity & Reports.
- Click Transactions if you want to find the transactions.
- If you click the Deposit you can locate the transaction when a customer uses their credit card to pay for goods or services.
- When you click on Fees, it will display all the charges for the particular transaction.
And for your second question, you can't change the customer name in the payment because it's linked to the deposit. What you can do is open the deposit and unlink the payment.
If the deposit comprises multiple line items, remove the payment by unchecking it, then save it to unlink it. After that, you can change the customer's name in the payment.
If the deposit is composed of only one payment, like a single line item, delete the deposit directly. Then, change the customer name in the payment.
For more information about payment fees, visit this article: Standard Payment Fees & Rates QuickBooks Payments.
If you have more questions about the payment fees, please let me know in your reply. I'll be right here to provide the solutions. Have a good day ahead!
