Hi there,
I understand the importance of every penny in your business. I'd like to route to the best support available so this will be taken care of accordingly.
This is a public space and your security is our priority. That’s why we’re unable to pull up your account here in the Community. Thus, I recommend reaching out to our phone and chat support teams. From there, they can trace the deposit and check the status.
Here's how:
- Go to the Help menu and select Search.
- Click Contact Us.
- Enter your concern.
- Hit Continue.
![](https://lithium-response-prod.s3.us-west-2.amazonaws.com/intuit.response.lithium.com/RESPONSEIMAGE/48f00dad-cd20-4b03-b653-ef9a70d47246.default.png)
See this article to check out our support hours: Contact Payments. This way, we can address your concerns on time.
You can check out these articles to get more details on handling funds on hold:
We're just around the corner here to help you again if you need anything else. Just reply below or post new questions and we'll be glad to answer them for you.