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I hired an employee, so I moved from Quickbooks Self-Employed to Quickbooks Online to facilitate payroll, and I am really riding the struggle bus. I sent my last invoices of 2021 from Self-Employed, so my clients would recognize them, and they almost all pay through Quickbooks, but I cannot figure out how to enter their payments into Quickbooks Online, since they went straight to Quickbooks Self-Employed.
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Good morning, @Johnson_becki.
It's great to see a new face here in the Community. I can provide you with some helpful insight into this matter.
It only takes a few easy steps to enter these invoice payments (customer payments) into your QuickBooks Online account. Review this guide for more details and instructions: Record invoice payments in QuickBooks Online.
I also recommend contacting our Merchant Services department so they can get that switched over to your QuickBooks Online account or set you up a new account. This will allow your customer payments to go straight to your QBO account.
Let me know if this helps. It's my priority that you get this taken care of today. Have a wonderful day!
Good morning, @Johnson_becki.
It's great to see a new face here in the Community. I can provide you with some helpful insight into this matter.
It only takes a few easy steps to enter these invoice payments (customer payments) into your QuickBooks Online account. Review this guide for more details and instructions: Record invoice payments in QuickBooks Online.
I also recommend contacting our Merchant Services department so they can get that switched over to your QuickBooks Online account or set you up a new account. This will allow your customer payments to go straight to your QBO account.
Let me know if this helps. It's my priority that you get this taken care of today. Have a wonderful day!
Thanks for your advice. I just added the payments I received as sales receipts, since I had already sent invoices via Quickbooks Self-Employed. My plan is to pay my quarterly taxes based on the estimate on Self-Employed, and then I'll fully switch over to Online.
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