Using Vendor Credits

@donna98 

This is another major shortcoming of QB Online.  QB Desktop allows you to select specific credits but QB Online does not.  Frankly, it's baffling that Online doesn't have this functionality.  When you pay a bill in QB Online, you can select the amount of the credit, but not a specific credit memo.

Hi donna98,

Thank you for coming into the Community with your concern about selecting a credit to apply for your bills.

You still can select vendor credits to be applied as a payment to bills. All you need to do is open a bill and click Mark as paid. This opens the Bill Payment page, where you can see the other bills of the vendor and the available credits. From there, you can select which vendor credit should be used as a payment, as shown below.

You wouldn't want to go to the +New and then Pay bills route because this won't let you choose a vendor credit.

Feel free to go back to this thread if you need more help about paying your bills. Take care and have a good one!

@JessT 

"You still can select vendor credits to be applied as a payment to bills. All you need to do is open a bill and click Mark as paid. This opens the Bill Payment page, where you can see the other bills of the vendor and the available credits. From there, you can select which vendor credit should be used as a payment, as shown below."

I learned something new.  This is still an odd way for QB Online to work.  This should be an option from New > Pay bills.  Seems like an easy fix.