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lurchf16
Level 1

Vendor Action Required

I invited a vendor to input their bank acct information. They said they were asked for a QB #. They have not used QB/Bill.com for payments before. I have not heard of a QB# before.

Solved
Best answer October 15, 2021

Best Answers
RCV
QuickBooks Team
QuickBooks Team

Vendor Action Required

Let me help you invite your vendor to enter your bank information, lurchf16.

 

By default, all vendors are set up to be paid via check. If you wish to pay a vendor by Bank Transfer (ePayment / ACH), you'll need to set it up by either entering the vendor's bank account manually or inviting the vendor. Let's try adding the vendor's bank account by following these steps: 

  1. Sign in to your QuickBooks Online account.
  2. Navigate to the Pay bills online page by the following:
    • Click the + New. Then Pay Bills Online.
    • Tap the Bill Pay Online dashboard widget.
    • Hit the Expense tab, then Pay Bills Online.
  3. To set up a vendor with open bills, select Set up Bank Transfers within the same line as the Payee. To set up a vendor before there are open bills select Set up vendors for bank transfers. You'll need the account number for the vendor.
  4. Tap Enter vendor's bank account info. Then Next.
  5. Enter the vendor's bank account information.
  6. Press Save.

 

If you still need to invite the vendors, just follow the steps and details in the Set up a bank transfer to a vendor article. Moreover, I've added these resources to learn more about Online bill pay: 

 

If the same thing happens after inviting them, I'd suggest contacting our Merchant Services Support Team. They'll pull up your account in a secure environment and help you with this one.

 

Feel free to visit our Expenses and vendors page for more insights about managing your vendor transactions.

 

You can always update us after performing the solutions or after contacting our support, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. You have a good one. 

View solution in original post

1 Comment 1
RCV
QuickBooks Team
QuickBooks Team

Vendor Action Required

Let me help you invite your vendor to enter your bank information, lurchf16.

 

By default, all vendors are set up to be paid via check. If you wish to pay a vendor by Bank Transfer (ePayment / ACH), you'll need to set it up by either entering the vendor's bank account manually or inviting the vendor. Let's try adding the vendor's bank account by following these steps: 

  1. Sign in to your QuickBooks Online account.
  2. Navigate to the Pay bills online page by the following:
    • Click the + New. Then Pay Bills Online.
    • Tap the Bill Pay Online dashboard widget.
    • Hit the Expense tab, then Pay Bills Online.
  3. To set up a vendor with open bills, select Set up Bank Transfers within the same line as the Payee. To set up a vendor before there are open bills select Set up vendors for bank transfers. You'll need the account number for the vendor.
  4. Tap Enter vendor's bank account info. Then Next.
  5. Enter the vendor's bank account information.
  6. Press Save.

 

If you still need to invite the vendors, just follow the steps and details in the Set up a bank transfer to a vendor article. Moreover, I've added these resources to learn more about Online bill pay: 

 

If the same thing happens after inviting them, I'd suggest contacting our Merchant Services Support Team. They'll pull up your account in a secure environment and help you with this one.

 

Feel free to visit our Expenses and vendors page for more insights about managing your vendor transactions.

 

You can always update us after performing the solutions or after contacting our support, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. You have a good one. 

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